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Reno calls a domestic violence hotline: The MRA Reality Distortion Field in action [UPDATED with transcript]

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Today, a fascinating – and infuriating – case study in how Men’s Rights Activists twist reality around in order to fit their peculiar ideology. Obviously, they do this all the time, but it’s hard to find a clearer example of the MRA Reality Distortion field in action than the video I’ve pasted in below from A Voice for Men.

The video features a recording of one of AVFM’s regular commenters calling a domestic violence hotline, pretending to be a man named “Reno” who has been abused by his wife. In reality, Reno is Ian Williams, a puckish Australian who has made himself AVFM’s go-to guy for prank calls; you can find several other prank calls from him on his AVFM contributor page.

Here’s what Williams, who also goes by the pseudonym Dr. F,  has to say about the call:

If you’re a man and you are a victim of violence from your partner you may face difficulties finding help. Don’t listen to me, here’s the guy himself who called. His name is Reno.

Reno calls a battered women’s shelter and is denied help.

He is denied help, even though he tells the person on the other end of the phone that he is worried his wife will return with a cricket bat.

That sounds pretty damning, and, in the comments, the regulars at AVFM responded with predictable outrage.

“No concern for a beaten man or a boy that could also be a victim and, only able to help(willing) women,” wrote Raven01. “It makes the hate filled ideology apparent to all.”

“[Go] feminism- the humanitarian justice movement brought to you by the modern KKK!” Perseus added. “Sieg Heil, cunts!”

Not one of them seemed to care that everything Williams says about the phone call is false. “Reno” was offered help many times. He was the one who refused it.

If you listen to the call, here’s what you’ll find:

Williams, pretending to be “Reno,” called a Domestic Violence counseling line, not a battered women’s shelter. He told the counselor he’d been attacked by his wife and that he needed a place to go. The counselor explained to him that he’d called a counseling line and that she personally couldn’t arrange for shelter, but that if he called the men’s help line, they could arrange for him and his 6-year-old son to get free hotel accommodations at a location unknown to his wife. The counselor offered several times to connect him directly to the men’s help line.

Williams also told the counselor that he was thinking of calling the police. She told him she could connect him directly to the police, and would be happy to explain his situation to them and to make sure he reached an officer who specializes in domestic violence.

Ignoring  all her offers to assist him in getting shelter and further help, Williams insisted that he wanted to be housed in a battered woman’s shelter instead. The counselor, naturally, was puzzled by this strange insistence on his part, and explained to him again that he could get free shelter at a local hotel for as long as he needed. She again offered to connect him directly to someone who could get him immediate help.

Having refused all of her offers of assistance, Reno abruptly ended the call — to the obvious distress of the counselor, who despite the patent weirdness of  his behavior on the call had been patiently trying her best to get “Reno” the help he claimed he needed. (I suspect she sensed that his story was phony, but tried to help anyway in case it was true.)

Listen to the call yourself. It’s utterly surreal. What’s even more surreal is that Williams would make the bald claim that he had been “denied help” — and then put up a recording that clearly reveals that this claim is complete and utter bullshit. And I can’t tell if he’s lying or delusional.

That’s always the question with MRAs, isn’t it?

EDITED TO ADD: A commenter here has prepared a rough transcript of the call. There are a few moments where it was impossible to figure out a word or two, but otherwise this seems to pretty accurately match my memory of the call, which I’ve listened to several times. Let me know if I need to make any corrections.

Recorded message:
Family Violence Counseling Line. Please note for training and quality improvement purposes only, your call may be monitored. If you do not want your call to be monitored, please let the counselor know. If you wish to listen to ? regarding our privacy policy if you are already speaking to a counselor press one now, otherwise hold on the line for next available counselor.

[Ringing sound]

Counselor: Hello, this is *redacted* speaking, how can I help you?

“Reno”: Oh, hello. I um, was speaking to someone a short while ago called Maria,

Counselor: Uh huh…

“Reno”: And, and my name is Reno. And, um…

Counselor: Uh huh…

“Reno”: I was explaining, I was explaining to her that my, my wife, uh, is violent towards me with a cricket bat and other things.

Counselor: Mmhmm…

“Reno”: And, uh, she gave me a phone number to call, and uh…

Counselor: Mmhmm…

“Reno”: I called them and um…

Counselor: A phone number for what?

“Reno”: Uh… Uh, it was to help, it was a, um… Pardon me, it was 1-800-015-188. It was a…

Counselor: I don’t know what that number is, so what is it for?

“Reno”: Uh, it’s a helpli-, it’s a possible, it’s a place where they might be able to tell me where I can get some shelter for the night. But there’s none of the… DV places ? are gonna help me, because I’m a man, you see.

Counselor: Have you called the men’s line? ‘Cause they’re the ones who specialize in, because in Australia unfortunately most of the, um… Services. Well not unfortunately, fortunately though, most of the services are for women, because 95% of domestic violence is perpetrated by men. So that’s why they don’t really have um… They don’t really have… So many refuges for wom-, for men. They do have places where men can go, but they’re normally um, like overnight men’s, um, places, like… Which state are you in?

“Reno”: Victoria.

Counselor: Victoria. I don’t know the ones in Victoria but there’s quite a few, for example, in Sydney um, that provide um, overnight accommodation but they don’t call them refuges as such because um… It’s the different situation only for women ’cause often they’re, well normally they’re fleeing with children. So um, normally the men’s ones aren’t, they’re not called refuges, they’re called like, a men’s hostel or an overnight, um, men’s overnight um, shelter, or they’ll call them different names but they don’t call them refuges. So, um, if you’re looking for men’s refuge that’s probably not in existence, but there are a lot of men’s shelters.

“Reno”: Will they take me and my boy?

Counselor: If you’ve got a child, um, they’ll probably prioritize you, I would say. Um, have you rung men’s line? Because they’re the ones who really have this type of information, um because they specialize in helping men. While general lines, like, we’re a counseling line, so we don’t actually have access to phone numbers for, um, directly for refuges. We can connect you to the refuge line. How old’s your, how old’s your son?

“Reno”: Six.

Counselor: How old?

“Reno”: He’s six.

Counselor: He’s six. And where is he right now?

“Reno”: He’s with me. My wife’s gonna be coming home in about three hours, and she’s gonna, she’s gonna beat me.

Counselor: And he, and your son’s not asleep now?

“Reno”: No, he’s with me now.

Counselor: Why isn’t he in bed at 8.40, 8.48 in the-… Sorry Reno, but why is he awake at this time of night?

“Reno”: Because we’re about to just go somewhere, anywhere, out of the house because we just… We’re terrifed. He, we’re ready to go, so. We, we’re ready to go.

Counselor: Reno, this is really concerning me. Is he listening to you as you’re speaking on the phone?

“Reno”: No.

Counselor: Where is he right now?

“Reno”: He’s got some headphones on. He’s watching…

Counselor: What’s he doing?

“Reno”: He’s watching television now, he can’t hear any talk. I made sure of that.

Counselor: Yeah, I’m really concerned that he’s um, awake at this time of night. Um, the other organization that could most likely help you find accommodation and probably would be your best option would be ? Community Services, because they deal especially with children and families in crisis, and so they would definitely keep you together, they would probably actually put you in, normally they pay for a hotel or motel. A men’s shelter wouldn’t be the appropriate place to go with a child, definitely not. So, um, ? they give you, they have a lot of motels and hotels that they deal with, and put they in those instead of accommodation until they can find you permanent accommodation.

“Reno”: Okay.

Counselor: Like, normally they’d pay for a flat or something instead, they wouldnt, they don’t continue to keep you in a, you know, holding pattern in a hotel. Sometimes they make you stay for, like, two weeks in a hotel.

“Reno”: Mm.

Counselor: That would be a good option for you, wouldn’t it?

“Reno”: Yeah. And they wouldn’t let my wife know that, where I’m living? Staying?

Counselor: No, they wouldn’t do that.

“Reno”: ‘Cause she’s really violent. Really violent.

Counselor: They definitely wouldn’t. Um, they definitely wouldn’t let your wife know where you’re staying. I can help you with the phone call. I can introduce you, explain the situation, and see what they can do for you, if you’d like.

“Reno”: Hmm… Possibly, tha-, thank you. I think I might, actually what I might do is call the police now and then see how it goes in there.

Counselor: But your best option is calling the police and then asking to speak to a domestic violence officer.

“Reno”: Okay.

Counselor: They’re the ones that are the most specialized in this, so they deal with this day in and day out, and that’s probably stationed… Are you in area, in an open area? Are you in Melbourne, or are you in a town, or…?

“Reno”: Uh, I’m in Melbourne.

Counselor: Well, if you’re in Melbourne, most Melbourne police stations will have a domestic violence officer, and they specialize in domestic violence, and um, what you can get is to get a detective to come over, or a domestic violence officer, and say that you’d like to um, that you have um, fear of, um, harm of your wife who’s been abusing you. And what they’ll do is, they might um, even try and get an AVO so that she has to move out of the house and you guys can stay in the house.

“Reno”: Mm.

Counselor: They’ll try probably to do that so that you and the child can stay there. Or um, if you move, they’ll um, it would be, that she can’t actually have legal contact with you.

“Reno”: Yeah… No, we have to actually get away from her, we can’t stay here. So there’s nowh-, there’s no um, women’s shelter I could stay in, we could stay in tonight?

Counselor: Well, women’s, women’s shelter’s don’t take men.

“Reno”: They don’t take men.

Counselor: Why don’t you ring men’s lines? They would be able to tell you where you can go. Why don’t you ring the men’s line? Do you want me to connect you through to the men’s line? They deal with men. Men and women’s shelters are two totally different issues. Why do you want to go [to] a women’s shelter?

“Reno”: I just need somewhere where I can just get away from her, somewhere whe-

Counselor: Yeah, but why wouldn’t you, why wouldn’t you wanna go? Why aren’t you accepting this offer that ? will pay for hotel accommodations for you and your son?

“Reno”: Oh, because I…

Counselor: Why do you…

“Reno: Because I need to get out now.

Counselor: Yeah, but they would organize it now, they’ll probably organize someone to come and get you now. People work 24/7.

“Reno”: Oh, okay. I didn’t know what. Okay.

Counselor: ? Services work 24/7, or do you want me to put you through to your local um, police station and explain it to the domestic violence officer so that I can introduce you and explain your situation and see how they can help you?

“Reno”: No, I’ll, I’ll give them a call myself. Okay, thanks.

Counselor: Are you sure?

“Reno”: Absolutely.

Counselor: I’m happy to do it, Reno. I’m very concerned about your son.

“Reno”: No, that, that’s okay. I, I’ll go now.

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ostara321
ostara321
11 years ago

Maybe you could have a bacon cheese sandwiches? Or bacon and cheesy eggs?

Crap, now I’m hungry.

Also, David, do you think I should take another class next semester? I’m somewhat regretting taking my current one, even though it’s super interesting because I’m burnt out with it, but since I don’t get paid much, I almost feel like I owe it to myself to take a free class.

ostara321
ostara321
11 years ago

@Cassandra, would you like them in a box or with a fox?

CassandraSays
CassandraSays
11 years ago

Am I allowed to give the box to someone else?

Marie
11 years ago

@cassandrasays

I mean, obviously. The only reason feminists like eating eggs is because they symbolize babies. Boy babies.

CassandraSays
CassandraSays
11 years ago

It’s what we do with the results of the “abortion mills”.

(Too dark for a Tuesday afternoon?)

TomBcat
11 years ago

But what if the purpose of my outfit is to look just like Helena Bonham Carter?

@Cassandra
I think they just listen to it in a very selective manner. Waiting for the point they wanted to hear. At least that’s my experience. And one of the reasons why it is futile to argue with MRAs.

Marie
11 years ago

@cassandrasays

I thought we fed those to the fish. Or am I confusing our food protocol?

augochlorella
augochlorella
11 years ago

David, what role does the higher mass per nuclear particle of hydrogen play in the nuclear reactions of stars? I don’t want to do my astronomy homework.

CassandraSays
CassandraSays
11 years ago

Soylent fish greens is people.

ostara321
ostara321
11 years ago

Maybe you could give the box to the fox 😀

It’s possible I might be someone who delights in absurd, Dr. Suess-ish rhymes.

TomBcat
11 years ago

Awww, Marie, and there I thought it couldn’t possibly get any cuter!
;;dies of cuteness overdose::

Argenti Aertheri
Argenti Aertheri
11 years ago

Marie, that was NWO’s thoughts on that…don’t think he was pleased when I said that plec would totally eat a decaying fetus (bottom feeder! Decaying anything is fair game!)

David! What should I wear for first session with new-psych when I’m more inclined to hide under the bed than deal with this? It’s barely above freezing with the windchill, so my choices are pretty much jeans or black jeans…

CassandraSays
CassandraSays
11 years ago

As long as the fox isn’t a fennec, or it would need to be a very small box.

Argenti Aertheri
Argenti Aertheri
11 years ago

I know, black turtleneck and jeans, I’ll go for the Steve Jobs.

TomBcat
11 years ago

@ostara
makes me think of The Court Jester, you just gave me an earworm.
Do you call it an earworm?

Marie
11 years ago

@tomBcat

yay! *does happy dance*

@Argenit Aertheri

I thought it was him. I just read the big book o’ learnin XD Also, so NWO thinks they feed fish the aborted fetuses, but also didn’t like you saying a plec would eat a decaying fetus? I have a hard time following this guy XD

CassandraSays
CassandraSays
11 years ago

Maybe his concern was that it might be a male fish and that would upset his whole worldview.

Argenti Aertheri
Argenti Aertheri
11 years ago

Possibly? I’m pretty sure that plec’s a boy, he’s the right sort of narrow. But cories are so much easier to sex (tell the gender of) — the females are way bigger than the males. MISANDRY!

ostara321
ostara321
11 years ago

Fennec Fox! *dies of cuteness*

TomBcat, I don’t call it an earworm, I call it more of, well, i don’t really call it anything. Maybe I could call it my Fezek compulsion, after the rhyming giant in The Princess Bride.

“No more rhymes now, I mean it!”
“Anybody want a peanut?”

Marie
11 years ago

@Argenti Aertheri

I have never had the faintest idea how to tell fish apart by sex when it’s not obvious (one way bigger than the other or w/e). So, I bow before your greater fish-wisdom. *bow*

titianblue
titianblue
11 years ago

@Roscoe

I don’t think it was her place to judge him for his son being awake. That part bugged me. It seemed like she was laying the groundwork to paint him as an unfit father, and thereby undermine his claim to be fleeing his abuser out of concern for his son’s safety.

Bullshit. She was clearly concerned that (a) Reno hadn’t mentioned he had a child until this point and (b) she was concerned that a 6 year old might be hearing the conversation that they were having. Unlike you, she understood how traumatic it could be for a son to hear the things his father was telling her.

t bothered me to hear the operator’s remark that a refuge is no place for a child.

It bothered me that she was put in the position of having to say this because Reno was refusing free hotel accommodation and having a flat found for him and his son, while insisting on being housed in a refuge. Let’s see- I could take my 6 year old child to a hotel where we would have our own room or I could take him to a hostel full of traumatised strangers – tough choice there.

You’re trying terribly hard to find fault with a very patient and concerned woman who did everything possible to help. Your bias is showing there.

CassandraSays
CassandraSays
11 years ago

But if the woman on the phone didn’t actually demonstrate any systemic hatred of men how would Roscoe make sense of his life and why he’s chosen to associate himself with such a sketchy group of people?

Marie
11 years ago

Yay to titianblue for actually dissecting what was wrong with Roscoe’s argument. I felt something was wrong, but couldn’t pinpoint what, and also was too lazy.

TomBcat
11 years ago

@ostara
I meant a song stuck in my head…”You’ll never outfox the fox…”
Mind if I ninja Fezek for those compulsive rhyming moments? (though I have more of a reciting compulsion)

on topic,why am I really surprised that someone wants to discuss what the woman on the phone did exactly wrong?

cloudiah
11 years ago

I’m not really happy with David’s answer about my hair. I’m pretty sure it’s longer on one side than the other, so I’ve been tilting my head slightly to the left all day.

In other words, it was a “gotcha” question.

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