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Reno calls a domestic violence hotline: The MRA Reality Distortion Field in action [UPDATED with transcript]

phoneman

Today, a fascinating โ€“ and infuriating โ€“ case study in how Menโ€™s Rights Activists twist reality around in order to fit their peculiar ideology. Obviously, they do this all the time, but it’s hard to find a clearer example of the MRA Reality Distortion field in action than the video Iโ€™ve pasted in below from A Voice for Men.

The video features a recording of one of AVFMโ€™s regular commenters calling a domestic violence hotline, pretending to be a man named โ€œRenoโ€ who has been abused by his wife. In reality, Reno is Ian Williams, a puckish Australian who has made himself AVFMโ€™s go-to guy for prank calls; you can find several other prank calls from him on his AVFM contributor page.

Hereโ€™s what Williams, who also goes by the pseudonym Dr. F,ย  has to say about the call:

If youโ€™re a man and you are a victim of violence from your partner you may face difficulties finding help. Donโ€™t listen to me, hereโ€™s the guy himself who called. His name is Reno.

Reno calls a battered womenโ€™s shelter and is denied help.

He is denied help, even though he tells the person on the other end of the phone that he is worried his wife will return with a cricket bat.

That sounds pretty damning, and, in the comments, the regulars at AVFM responded with predictable outrage.

“No concern for a beaten man or a boy that could also be a victim and, only able to help(willing) women,” wrote Raven01. “It makes the hate filled ideology apparent to all.”

“[Go] feminism- the humanitarian justice movement brought to you by the modern KKK!” Perseus added. “Sieg Heil, cunts!”

Not one of them seemed to care that everything Williams says about the phone call is false. “Reno” was offered help many times. He was the one who refused it.

If you listen to the call, here’s what you’ll find:

Williams, pretending to be โ€œReno,โ€ called a Domestic Violence counseling line, not a battered womenโ€™s shelter. He told the counselor heโ€™d been attacked by his wife and that he needed a place to go. The counselor explained to him that heโ€™d called a counseling line and that she personally couldn’t arrange for shelter, but that if he called the menโ€™s help line, they could arrange for him and his 6-year-old son to get free hotel accommodations at a location unknown to his wife. The counselor offered several times to connect him directly to the menโ€™s help line.

Williams also told the counselor that he was thinking of calling the police. She told him she could connect him directly to the police, and would be happy to explain his situation to them and to make sure he reached an officer who specializes in domestic violence.

Ignoringย  all her offers to assist him in getting shelter and further help, Williams insisted that he wanted to be housed in a battered womanโ€™s shelter instead. The counselor, naturally, was puzzled by this strange insistence on his part, and explained to him again that he could get free shelter at a local hotel for as long as he needed. She again offered to connect him directly to someone who could get him immediate help.

Having refused all of her offers of assistance, Reno abruptly ended the call — to the obvious distress of the counselor, who despite the patent weirdness ofย  his behavior on the call had been patiently trying her best to get “Reno” the help he claimed he needed. (I suspect she sensed that his story was phony, but tried to help anyway in case it was true.)

Listen to the call yourself. Itโ€™s utterly surreal. What’s even more surreal is that Williams would make the bald claim that he had been “denied help” — and then put up a recording that clearly reveals that this claim is complete and utter bullshit. And I can’t tell if he’s lying or delusional.

That’s always the question with MRAs, isn’t it?

EDITED TO ADD: A commenter here has prepared a rough transcript of the call. There are a few moments where it was impossible to figure out a word or two, but otherwise this seems to pretty accurately match my memory of the call, which I’ve listened to several times. Let me know if I need to make any corrections.

Recorded message:
Family Violence Counseling Line. Please note for training and quality improvement purposes only, your call may be monitored. If you do not want your call to be monitored, please let the counselor know. If you wish to listen to ? regarding our privacy policy if you are already speaking to a counselor press one now, otherwise hold on the line for next available counselor.

[Ringing sound]

Counselor: Hello, this is *redacted* speaking, how can I help you?

โ€œRenoโ€: Oh, hello. I um, was speaking to someone a short while ago called Maria,

Counselor: Uh huhโ€ฆ

โ€œRenoโ€: And, and my name is Reno. And, umโ€ฆ

Counselor: Uh huhโ€ฆ

โ€œRenoโ€: I was explaining, I was explaining to her that my, my wife, uh, is violent towards me with a cricket bat and other things.

Counselor: Mmhmmโ€ฆ

โ€œRenoโ€: And, uh, she gave me a phone number to call, and uhโ€ฆ

Counselor: Mmhmmโ€ฆ

โ€œRenoโ€: I called them and umโ€ฆ

Counselor: A phone number for what?

โ€œRenoโ€: Uhโ€ฆ Uh, it was to help, it was a, umโ€ฆ Pardon me, it was 1-800-015-188. It was aโ€ฆ

Counselor: I donโ€™t know what that number is, so what is it for?

โ€œRenoโ€: Uh, itโ€™s a helpli-, itโ€™s a possible, itโ€™s a place where they might be able to tell me where I can get some shelter for the night. But thereโ€™s none of theโ€ฆ DV places ? are gonna help me, because Iโ€™m a man, you see.

Counselor: Have you called the menโ€™s line? โ€˜Cause theyโ€™re the ones who specialize in, because in Australia unfortunately most of the, umโ€ฆ Services. Well not unfortunately, fortunately though, most of the services are for women, because 95% of domestic violence is perpetrated by men. So thatโ€™s why they donโ€™t really have umโ€ฆ They donโ€™t really haveโ€ฆ So many refuges for wom-, for men. They do have places where men can go, but theyโ€™re normally um, like overnight menโ€™s, um, places, likeโ€ฆ Which state are you in?

โ€œRenoโ€: Victoria.

Counselor: Victoria. I donโ€™t know the ones in Victoria but thereโ€™s quite a few, for example, in Sydney um, that provide um, overnight accommodation but they donโ€™t call them refuges as such because umโ€ฆ Itโ€™s the different situation only for women โ€™cause often theyโ€™re, well normally theyโ€™re fleeing with children. So um, normally the menโ€™s ones arenโ€™t, theyโ€™re not called refuges, theyโ€™re called like, a menโ€™s hostel or an overnight, um, menโ€™s overnight um, shelter, or theyโ€™ll call them different names but they donโ€™t call them refuges. So, um, if youโ€™re looking for menโ€™s refuge thatโ€™s probably not in existence, but there are a lot of menโ€™s shelters.

โ€œRenoโ€: Will they take me and my boy?

Counselor: If youโ€™ve got a child, um, theyโ€™ll probably prioritize you, I would say. Um, have you rung menโ€™s line? Because theyโ€™re the ones who really have this type of information, um because they specialize in helping men. While general lines, like, weโ€™re a counseling line, so we donโ€™t actually have access to phone numbers for, um, directly for refuges. We can connect you to the refuge line. How oldโ€™s your, how oldโ€™s your son?

โ€œRenoโ€: Six.

Counselor: How old?

โ€œRenoโ€: Heโ€™s six.

Counselor: Heโ€™s six. And where is he right now?

โ€œRenoโ€: Heโ€™s with me. My wifeโ€™s gonna be coming home in about three hours, and sheโ€™s gonna, sheโ€™s gonna beat me.

Counselor: And he, and your sonโ€™s not asleep now?

โ€œRenoโ€: No, heโ€™s with me now.

Counselor: Why isnโ€™t he in bed at 8.40, 8.48 in the-โ€ฆ Sorry Reno, but why is he awake at this time of night?

โ€œRenoโ€: Because weโ€™re about to just go somewhere, anywhere, out of the house because we justโ€ฆ Weโ€™re terrifed. He, weโ€™re ready to go, so. We, weโ€™re ready to go.

Counselor: Reno, this is really concerning me. Is he listening to you as youโ€™re speaking on the phone?

โ€œRenoโ€: No.

Counselor: Where is he right now?

โ€œRenoโ€: Heโ€™s got some headphones on. Heโ€™s watchingโ€ฆ

Counselor: Whatโ€™s he doing?

โ€œRenoโ€: Heโ€™s watching television now, he canโ€™t hear any talk. I made sure of that.

Counselor: Yeah, Iโ€™m really concerned that heโ€™s um, awake at this time of night. Um, the other organization that could most likely help you find accommodation and probably would be your best option would be ? Community Services, because they deal especially with children and families in crisis, and so they would definitely keep you together, they would probably actually put you in, normally they pay for a hotel or motel. A menโ€™s shelter wouldnโ€™t be the appropriate place to go with a child, definitely not. So, um, ? they give you, they have a lot of motels and hotels that they deal with, and put they in those instead of accommodation until they can find you permanent accommodation.

โ€œRenoโ€: Okay.

Counselor: Like, normally theyโ€™d pay for a flat or something instead, they wouldnt, they donโ€™t continue to keep you in a, you know, holding pattern in a hotel. Sometimes they make you stay for, like, two weeks in a hotel.

โ€œRenoโ€: Mm.

Counselor: That would be a good option for you, wouldnโ€™t it?

โ€œRenoโ€: Yeah. And they wouldnโ€™t let my wife know that, where Iโ€™m living? Staying?

Counselor: No, they wouldnโ€™t do that.

โ€œRenoโ€: โ€˜Cause sheโ€™s really violent. Really violent.

Counselor: They definitely wouldnโ€™t. Um, they definitely wouldnโ€™t let your wife know where youโ€™re staying. I can help you with the phone call. I can introduce you, explain the situation, and see what they can do for you, if youโ€™d like.

โ€œRenoโ€: Hmmโ€ฆ Possibly, tha-, thank you. I think I might, actually what I might do is call the police now and then see how it goes in there.

Counselor: But your best option is calling the police and then asking to speak to a domestic violence officer.

โ€œRenoโ€: Okay.

Counselor: Theyโ€™re the ones that are the most specialized in this, so they deal with this day in and day out, and thatโ€™s probably stationedโ€ฆ Are you in area, in an open area? Are you in Melbourne, or are you in a town, orโ€ฆ?

โ€œRenoโ€: Uh, Iโ€™m in Melbourne.

Counselor: Well, if youโ€™re in Melbourne, most Melbourne police stations will have a domestic violence officer, and they specialize in domestic violence, and um, what you can get is to get a detective to come over, or a domestic violence officer, and say that youโ€™d like to um, that you have um, fear of, um, harm of your wife whoโ€™s been abusing you. And what theyโ€™ll do is, they might um, even try and get an AVO so that she has to move out of the house and you guys can stay in the house.

โ€œRenoโ€: Mm.

Counselor: Theyโ€™ll try probably to do that so that you and the child can stay there. Or um, if you move, theyโ€™ll um, it would be, that she canโ€™t actually have legal contact with you.

โ€œRenoโ€: Yeahโ€ฆ No, we have to actually get away from her, we canโ€™t stay here. So thereโ€™s nowh-, thereโ€™s no um, womenโ€™s shelter I could stay in, we could stay in tonight?

Counselor: Well, womenโ€™s, womenโ€™s shelterโ€™s donโ€™t take men.

โ€œRenoโ€: They donโ€™t take men.

Counselor: Why donโ€™t you ring menโ€™s lines? They would be able to tell you where you can go. Why donโ€™t you ring the menโ€™s line? Do you want me to connect you through to the menโ€™s line? They deal with men. Men and womenโ€™s shelters are two totally different issues. Why do you want to go [to] a womenโ€™s shelter?

โ€œRenoโ€: I just need somewhere where I can just get away from her, somewhere whe-

Counselor: Yeah, but why wouldnโ€™t you, why wouldnโ€™t you wanna go? Why arenโ€™t you accepting this offer that ? will pay for hotel accommodations for you and your son?

โ€œRenoโ€: Oh, because Iโ€ฆ

Counselor: Why do youโ€ฆ

โ€œReno: Because I need to get out now.

Counselor: Yeah, but they would organize it now, theyโ€™ll probably organize someone to come and get you now. People work 24/7.

โ€œRenoโ€: Oh, okay. I didnโ€™t know what. Okay.

Counselor: ? Services work 24/7, or do you want me to put you through to your local um, police station and explain it to the domestic violence officer so that I can introduce you and explain your situation and see how they can help you?

โ€œRenoโ€: No, Iโ€™ll, Iโ€™ll give them a call myself. Okay, thanks.

Counselor: Are you sure?

โ€œRenoโ€: Absolutely.

Counselor: Iโ€™m happy to do it, Reno. Iโ€™m very concerned about your son.

โ€œRenoโ€: No, that, thatโ€™s okay. I, Iโ€™ll go now.

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Kittehserf
11 years ago

I never got my head around photoshop at all. I don’t like Adobe’s programs. I tried learning Gimp, which seems the free equivalent of photoshop (which is SO expensive!) but couldn’t figure it at all. I use a very basic one called PhotoStudio. It came as the software for my first scanner, and I only started playing with it when the scanner conked out and I couldn’t upload drawings any more. I wouldn’t go back to drawing now, I like doing pics this way MUCH better. Apart from anything else, I couldn’t colour for shit. ๐Ÿ˜‰

Don’t I wish I had a camera that could take real pictures of Mr K, though! XD

Fade
11 years ago

I have to admit, I have never really tried that many drawing programs, just photoshop elements and sketchbook which I mentioned hating. They were the ones that came with the tablet. XD

Kittehserf
11 years ago

::use-the-freebies high five::

๐Ÿ˜€

Fade
11 years ago

Freebies!

Kittehserf
11 years ago

Speaking of which, if you do feel like trying other programs any time, there’s a freebie called Paint.Net that’s not bad. It has a nice layering function where you can get different sorts of blends (not sure if that’s the word). I use it for things like tee-shirt pics. Like, if I want a pic of Louis wearing one of my tees (which he does a lot, he is a shameless tee-shirt thief) I can take a pic of mine and put it over a pic of a guy in a tee shirt, and the layers can blend so it looks like the colour/pattern of mine is curving around the guy’s torso.

Not very well explained, here’s a sample! ๐Ÿ˜›

My tee: mauve with pattern

Original photo tee: white.

http://i.imgur.com/02HPa6i.png

Fade
11 years ago

That does sound handy. I might check it out if I ever photoshop a photo as opposed to a drawing or think when I’m drawing ‘If only I had that program that let you use the layering function that kitteh’s was talking about in… dang… I can’t remember the thread… Oh no! I can’t remember the program! AAAAAAAAH”

/my prophecies are weird. But it would totally happen.

On the bright side, I just psyched myself into bookmarking it, to avoid that very specific situation

Kittehserf
11 years ago

LOL you are not alone in having that happen!

Marie
Marie
11 years ago

@kittehs

So, howโ€™re people enjoying their weekends?

My weekend was fine, but rather slow. Relaxing though. Got makeup though, and that was fun, my dad’s fiance taught me how to put on eyeshadow.

I love berets, especially since I found a pattern thatโ€™s really easy to knit. This is the second one I made.

And nice hat! ๐Ÿ˜€

Anon
9 years ago

This call may have been completely fabricated bullshit, but this sort of thing does happen. There are diffidently lines you can call for counseling, but when it comes to calling shelters and getting help, it becomes very difficult. For example, none of the shelters in my area will offer help to men, and most will refer men to batterers programs.

Tamen
9 years ago

Anon: Your description matches what Denise Hines reported in this 2011 paper:The Helpseeking Experiences of Men Who Sustain Intimate Partner Violence: An Overlooked Population and
Implications for Practice
published in Journal of Family Violence

Mae
Mae
8 years ago

And MRAs do nothing to change that, Anon.

Anonymous
Anonymous
3 years ago

If I was in place of the counsellor I would have called bullshit on this guy the moment he starts bargaining for a women’s shelter. Because think about it logically. What kind of an abused person, especially someone whose spouse is going to be back in a while and be violent to them has the time to bargain for a service not available to them? Especially when there is a child involved?

What do you think is the most appropriate thing an abused person Will do- get away from their spouse to save their life, or stay put and bring up MRA talking points, subsequently putting their life and their child’s life in danger?

Anonymous
Anonymous
3 years ago

@freemage part of me thinks that is the reason why he stuttered when she offered him to connect to authorities. Because he knew deep inside what he was doing was wrong. He knew If he was caught in the act, he could face repercussions for his actions, which includes getting arrested for wasting people’s time and resources.

Last edited 3 years ago by Anonymous
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