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Reno calls a domestic violence hotline: The MRA Reality Distortion Field in action [UPDATED with transcript]

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Today, a fascinating – and infuriating – case study in how Men’s Rights Activists twist reality around in order to fit their peculiar ideology. Obviously, they do this all the time, but it’s hard to find a clearer example of the MRA Reality Distortion field in action than the video I’ve pasted in below from A Voice for Men.

The video features a recording of one of AVFM’s regular commenters calling a domestic violence hotline, pretending to be a man named β€œReno” who has been abused by his wife. In reality, Reno is Ian Williams, a puckish Australian who has made himself AVFM’s go-to guy for prank calls; you can find several other prank calls from him on his AVFM contributor page.

Here’s what Williams, who also goes by the pseudonym Dr. F,Β  has to say about the call:

If you’re a man and you are a victim of violence from your partner you may face difficulties finding help. Don’t listen to me, here’s the guy himself who called. His name is Reno.

Reno calls a battered women’s shelter and is denied help.

He is denied help, even though he tells the person on the other end of the phone that he is worried his wife will return with a cricket bat.

That sounds pretty damning, and, in the comments, the regulars at AVFM responded with predictable outrage.

“No concern for a beaten man or a boy that could also be a victim and, only able to help(willing) women,” wrote Raven01. “It makes the hate filled ideology apparent to all.”

“[Go] feminism- the humanitarian justice movement brought to you by the modern KKK!” Perseus added. “Sieg Heil, cunts!”

Not one of them seemed to care that everything Williams says about the phone call is false. “Reno” was offered help many times. He was the one who refused it.

If you listen to the call, here’s what you’ll find:

Williams, pretending to be β€œReno,” called a Domestic Violence counseling line, not a battered women’s shelter. He told the counselor he’d been attacked by his wife and that he needed a place to go. The counselor explained to him that he’d called a counseling line and that she personally couldn’t arrange for shelter, but that if he called the men’s help line, they could arrange for him and his 6-year-old son to get free hotel accommodations at a location unknown to his wife. The counselor offered several times to connect him directly to the men’s help line.

Williams also told the counselor that he was thinking of calling the police. She told him she could connect him directly to the police, and would be happy to explain his situation to them and to make sure he reached an officer who specializes in domestic violence.

IgnoringΒ  all her offers to assist him in getting shelter and further help, Williams insisted that he wanted to be housed in a battered woman’s shelter instead. The counselor, naturally, was puzzled by this strange insistence on his part, and explained to him again that he could get free shelter at a local hotel for as long as he needed. She again offered to connect him directly to someone who could get him immediate help.

Having refused all of her offers of assistance, Reno abruptly ended the call — to the obvious distress of the counselor, who despite the patent weirdness ofΒ  his behavior on the call had been patiently trying her best to get “Reno” the help he claimed he needed. (I suspect she sensed that his story was phony, but tried to help anyway in case it was true.)

Listen to the call yourself. It’s utterly surreal. What’s even more surreal is that Williams would make the bald claim that he had been “denied help” — and then put up a recording that clearly reveals that this claim is complete and utter bullshit. And I can’t tell if he’s lying or delusional.

That’s always the question with MRAs, isn’t it?

EDITED TO ADD: A commenter here has prepared a rough transcript of the call. There are a few moments where it was impossible to figure out a word or two, but otherwise this seems to pretty accurately match my memory of the call, which I’ve listened to several times. Let me know if I need to make any corrections.

Recorded message:
Family Violence Counseling Line. Please note for training and quality improvement purposes only, your call may be monitored. If you do not want your call to be monitored, please let the counselor know. If you wish to listen to ? regarding our privacy policy if you are already speaking to a counselor press one now, otherwise hold on the line for next available counselor.

[Ringing sound]

Counselor: Hello, this is *redacted* speaking, how can I help you?

β€œReno”: Oh, hello. I um, was speaking to someone a short while ago called Maria,

Counselor: Uh huh…

β€œReno”: And, and my name is Reno. And, um…

Counselor: Uh huh…

β€œReno”: I was explaining, I was explaining to her that my, my wife, uh, is violent towards me with a cricket bat and other things.

Counselor: Mmhmm…

β€œReno”: And, uh, she gave me a phone number to call, and uh…

Counselor: Mmhmm…

β€œReno”: I called them and um…

Counselor: A phone number for what?

β€œReno”: Uh… Uh, it was to help, it was a, um… Pardon me, it was 1-800-015-188. It was a…

Counselor: I don’t know what that number is, so what is it for?

β€œReno”: Uh, it’s a helpli-, it’s a possible, it’s a place where they might be able to tell me where I can get some shelter for the night. But there’s none of the… DV places ? are gonna help me, because I’m a man, you see.

Counselor: Have you called the men’s line? β€˜Cause they’re the ones who specialize in, because in Australia unfortunately most of the, um… Services. Well not unfortunately, fortunately though, most of the services are for women, because 95% of domestic violence is perpetrated by men. So that’s why they don’t really have um… They don’t really have… So many refuges for wom-, for men. They do have places where men can go, but they’re normally um, like overnight men’s, um, places, like… Which state are you in?

β€œReno”: Victoria.

Counselor: Victoria. I don’t know the ones in Victoria but there’s quite a few, for example, in Sydney um, that provide um, overnight accommodation but they don’t call them refuges as such because um… It’s the different situation only for women ’cause often they’re, well normally they’re fleeing with children. So um, normally the men’s ones aren’t, they’re not called refuges, they’re called like, a men’s hostel or an overnight, um, men’s overnight um, shelter, or they’ll call them different names but they don’t call them refuges. So, um, if you’re looking for men’s refuge that’s probably not in existence, but there are a lot of men’s shelters.

β€œReno”: Will they take me and my boy?

Counselor: If you’ve got a child, um, they’ll probably prioritize you, I would say. Um, have you rung men’s line? Because they’re the ones who really have this type of information, um because they specialize in helping men. While general lines, like, we’re a counseling line, so we don’t actually have access to phone numbers for, um, directly for refuges. We can connect you to the refuge line. How old’s your, how old’s your son?

β€œReno”: Six.

Counselor: How old?

β€œReno”: He’s six.

Counselor: He’s six. And where is he right now?

β€œReno”: He’s with me. My wife’s gonna be coming home in about three hours, and she’s gonna, she’s gonna beat me.

Counselor: And he, and your son’s not asleep now?

β€œReno”: No, he’s with me now.

Counselor: Why isn’t he in bed at 8.40, 8.48 in the-… Sorry Reno, but why is he awake at this time of night?

β€œReno”: Because we’re about to just go somewhere, anywhere, out of the house because we just… We’re terrifed. He, we’re ready to go, so. We, we’re ready to go.

Counselor: Reno, this is really concerning me. Is he listening to you as you’re speaking on the phone?

β€œReno”: No.

Counselor: Where is he right now?

β€œReno”: He’s got some headphones on. He’s watching…

Counselor: What’s he doing?

β€œReno”: He’s watching television now, he can’t hear any talk. I made sure of that.

Counselor: Yeah, I’m really concerned that he’s um, awake at this time of night. Um, the other organization that could most likely help you find accommodation and probably would be your best option would be ? Community Services, because they deal especially with children and families in crisis, and so they would definitely keep you together, they would probably actually put you in, normally they pay for a hotel or motel. A men’s shelter wouldn’t be the appropriate place to go with a child, definitely not. So, um, ? they give you, they have a lot of motels and hotels that they deal with, and put they in those instead of accommodation until they can find you permanent accommodation.

β€œReno”: Okay.

Counselor: Like, normally they’d pay for a flat or something instead, they wouldnt, they don’t continue to keep you in a, you know, holding pattern in a hotel. Sometimes they make you stay for, like, two weeks in a hotel.

β€œReno”: Mm.

Counselor: That would be a good option for you, wouldn’t it?

β€œReno”: Yeah. And they wouldn’t let my wife know that, where I’m living? Staying?

Counselor: No, they wouldn’t do that.

β€œReno”: β€˜Cause she’s really violent. Really violent.

Counselor: They definitely wouldn’t. Um, they definitely wouldn’t let your wife know where you’re staying. I can help you with the phone call. I can introduce you, explain the situation, and see what they can do for you, if you’d like.

β€œReno”: Hmm… Possibly, tha-, thank you. I think I might, actually what I might do is call the police now and then see how it goes in there.

Counselor: But your best option is calling the police and then asking to speak to a domestic violence officer.

β€œReno”: Okay.

Counselor: They’re the ones that are the most specialized in this, so they deal with this day in and day out, and that’s probably stationed… Are you in area, in an open area? Are you in Melbourne, or are you in a town, or…?

β€œReno”: Uh, I’m in Melbourne.

Counselor: Well, if you’re in Melbourne, most Melbourne police stations will have a domestic violence officer, and they specialize in domestic violence, and um, what you can get is to get a detective to come over, or a domestic violence officer, and say that you’d like to um, that you have um, fear of, um, harm of your wife who’s been abusing you. And what they’ll do is, they might um, even try and get an AVO so that she has to move out of the house and you guys can stay in the house.

β€œReno”: Mm.

Counselor: They’ll try probably to do that so that you and the child can stay there. Or um, if you move, they’ll um, it would be, that she can’t actually have legal contact with you.

β€œReno”: Yeah… No, we have to actually get away from her, we can’t stay here. So there’s nowh-, there’s no um, women’s shelter I could stay in, we could stay in tonight?

Counselor: Well, women’s, women’s shelter’s don’t take men.

β€œReno”: They don’t take men.

Counselor: Why don’t you ring men’s lines? They would be able to tell you where you can go. Why don’t you ring the men’s line? Do you want me to connect you through to the men’s line? They deal with men. Men and women’s shelters are two totally different issues. Why do you want to go [to] a women’s shelter?

β€œReno”: I just need somewhere where I can just get away from her, somewhere whe-

Counselor: Yeah, but why wouldn’t you, why wouldn’t you wanna go? Why aren’t you accepting this offer that ? will pay for hotel accommodations for you and your son?

β€œReno”: Oh, because I…

Counselor: Why do you…

β€œReno: Because I need to get out now.

Counselor: Yeah, but they would organize it now, they’ll probably organize someone to come and get you now. People work 24/7.

β€œReno”: Oh, okay. I didn’t know what. Okay.

Counselor: ? Services work 24/7, or do you want me to put you through to your local um, police station and explain it to the domestic violence officer so that I can introduce you and explain your situation and see how they can help you?

β€œReno”: No, I’ll, I’ll give them a call myself. Okay, thanks.

Counselor: Are you sure?

β€œReno”: Absolutely.

Counselor: I’m happy to do it, Reno. I’m very concerned about your son.

β€œReno”: No, that, that’s okay. I, I’ll go now.

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The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Fade – also eagerly awaiting the answer ‘cos Sikhism is what I thought of too!

LBT
LBT
11 years ago

RE: cloudiah

Feel free! I welcome the advertising.

RE Fade

Thankfully, I haven’t been hit with that many folks who just flat-out say it. But a LOT of people have internalized ideas about personhood being a body. I mean, our own mother has asked if there are medications to make us go away. Which, uh. Kinda means death to us. While at the same time believing to the utmost that she loves us and wants what’s best for us.

It’s just that what she thinks/thought was best for us was, you know. Suicide.

RE: Kittehs

What kinda boggles me about some of the talk on atheism is… it’s a LACK of belief in something. By its very nature, that would seem to me to be much more sprawling than a belief in something.

I mean, seriously, what can you generalize about people who don’t wear hats, except that they don’t wear hats? Ditto atheists. There are rational atheists and irrational atheists, hard-nosed atheists and soft and fluffy atheists.

I feel weird getting lumped in with a group of people purely because we share a LACK of belief. I mean, I don’t believe in homeopathy either, but that probably means I share company with people on desert islands who’ve never heard of it and rich CEOs. It’s a WEIRD thing to make a category over.

katz
11 years ago

Fade: It is indeed Sikhism! For its entire 500-year existence, women have been allowed to do absolutely everything that men are allowed to do. Abolishes class distinctions, too.

Cloudiah: No, but it looks interesting. I’ll see if it’s at the library.

Marie
Marie
11 years ago

@LBT

But a LOT of people have internalized ideas about personhood being a body. I mean, our own mother has asked if there are medications to make us go away. Which, uh. Kinda means death to us. While at the same time believing to the utmost that she loves us and wants what’s best for us.

Boo. Internet hugs if wanted. πŸ™

katz
11 years ago

Thankfully, I haven’t been hit with that many folks who just flat-out say it. But a LOT of people have internalized ideas about personhood being a body. I mean, our own mother has asked if there are medications to make us go away. Which, uh. Kinda means death to us. While at the same time believing to the utmost that she loves us and wants what’s best for us.

It’s just that what she thinks/thought was best for us was, you know. Suicide.

πŸ™ That sucks. And your “original” member isn’t even part of your system anymore. (Does she think that if you took medicine to make the rest of you go away, she’d just…come back?)

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

LBT – oh, that sucks about your mum. πŸ™ I’d like to ask something but I don’t know if it’s an OK question, and this prolly isn’t really the space for it anyways.

But yeah, that whole person = the body you can see … Nope! Nope! Nope!

And so much worse for you guys to cop that sort of blinkered shit.

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

katz, that was the question I wanted to ask! Ninjaed. πŸ™‚

katz
11 years ago

If that was an overly intrusive question, obvy no need to answer.

LBT
LBT
11 years ago

RE: katz

(Does she think that if you took medicine to make the rest of you go away, she’d just…come back?)

I think that is what she was hoping, yes. Which… I mean, don’t get me wrong, I feel bad for her, in her mind, her daughter is dead. But you know what, it was hard for us too, and I’m not obligated to hang around and hold her bag.

She seems to think that our mythical original girl is hiding under a rock somewhere in headspace, and that’s not true. She’s GONE. The only way we could give her the person she expects is if we custom-made an alter for the purpose, and I don’t know that we even CAN. Even if we could, it’s a bad idea.

To borrow a metaphor from Matt Ruff, It’s not like we’re a busted vase that you can just glue back together and get a vase back! We’re more like a rose bush. Hacked apart, those pieces will still grow and stubbornly become their own little rosebushes, and you can’t just glue them back together and get the original rosebush back.

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Would I be right in guessing your mum probably doesn’t know what she really thinks about what’s happened? Her daughter lurking in headspace =/= her daughter being dead. If she thinks in terms of souls she might have an even harder time sorting out what she thinks has happened.

None of which helps y’all, of course. Like you said, her thinking isn’t your responsibility.

Rosebushes … gah. Mr K and I are in the middle of planting our big rose-bed at the moment. Thank goodness we’re pretty much thorn-immune over There! πŸ˜›

LBT
LBT
11 years ago

RE: Kittehs

Would I be right in guessing your mum probably doesn’t know what she really thinks about what’s happened? Her daughter lurking in headspace =/= her daughter being dead.

Yeah, back when we were still talking, she seemed to flip back and forth between, “my child is singlet, that singlet is my daughter, my daughter is alive,” and, “my daughter is dead, she has been taken over by imposters, they are responsible for her death.” She couldn’t seem to move out of that binary, and obviously that eventually doomed our relationship, because there was a lot of suppressed rage and sorrow there.

cloudiah
11 years ago

So sorry, LBT. I’m just glad to know you in all your multiplicity!

Bagelsan
Bagelsan
11 years ago

I think the doctors are getting hung up on more subtle “informed consent.” Arguably someone with severe mental issues would not be capable of informed consent and yet would require treatment anyways.

Bagelsan
Bagelsan
11 years ago

(I’m not talking about this entirely in the abstract, by the way.) If one isn’t capable of consenting, and treatment may make one able to consent retroactively once treated, is it the duty of the doctor to try and push that treatment or not? In cases like CPR consent is assumed, because it’s been decided that the eventually-conscious person would have liked to be saved while they were unconscious.

Anyways, that’s medical training, so I can see where neurotypical doctors are coming from.

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

πŸ™

I can sort of understand her shifting back and forth like that, because how many singlet people have any grasp of multiplicity at all? In a sense I guess she’s right, her daughter’s gone permanently, but seeing the system’s body alive would make that even harder to understand or accept. But as for imposters … yeah, no, not the word, any more than the cells that have made up a physical body in the last seven years or so (or however long the complete replacement cycle is) means that body’s an imposter.

I still think singlet means underwear. πŸ™‚

Okay, I was just looking for pics of 1930s-style singlets and found this … interesting image. (Subtext? What subtext?)

LBT
LBT
11 years ago

RE: Bagelsan

See, that only works though if someone can be inarguably judged as out there–be it unconscious or obviously severely ill or what. But multis are known for varying wildly all over the spectrum of functioning. There are folks who can’t go outside without things going wrong, and there are folks who hold down high-powered jobs and marriages and children. To presume that all multiples, purely for being multiple, are so low-functioning that their, “No, I don’t want to integrate,” don’t count, is a problem in and of itself.

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

In cases like CPR consent is assumed, because it’s been decided that the eventually-conscious person would have liked to be saved while they were unconscious.

I recently saw an article about a woman who’s had “Do Not Resuscitate” tattooed on her chest, to avoid that very situation.

Bagelsan
Bagelsan
11 years ago

@LBT: Oh sure, and I personally come down on the side of practicality — can the person function to the degree they want to (and they aren’t a danger to others)? Good enough, leave them alone. Don’t fix what ain’t broke, etc.

CassandraSays
CassandraSays
11 years ago

I’m with LBT on the idea of “atheist” as a group identity, btw. The fact that I’m an atheist tells you what I don’t believe in – it tells you nothing about what I do believe in, care about, and so on. Atheism does correlate with some other stuff that applies to me, but as we saw with Elevatorgate and the subsequent angry mob reaction to Atheism+, there are lots of ways in which it doesn’t correlate too.

Falconer
Falconer
11 years ago

@LBT: I’m so sorry to hear that your mother has trouble with your situation. Babies!

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Lookit the little baby suits! πŸ™‚

Ditto what LBT and Cassandra said, there. I sure didn’t identify with what I saw about capital-A atheism, or stuff like the Australian Sceptics’ Society, when I was more-or-less-atheist and reading their stuff years ago.

Hell, even naming something you do believe in doesn’t mean you identify with everyone who shares that belief, because (gasp) people’s beliefs aren’t monolithic!

… Say, is that the era MRAs come from? The Monolithic Age, when all teh menz hunted mammoth and all teh wimminz cried on street corners gathered berries (gratefully) and cooked all the meals (gratefully) and didn’t expect men to look after children ever (gratefully)?

CassandraSays
CassandraSays
11 years ago

@ katz

So, the site that hosts that test…their purpose is to try to bully more reasonable Christians into following their wacky interpretation of things, right? I’m watching one of their videos and it has that feel to it.

cloudiah
11 years ago

Yay for babies! They’re so dear.

Falconer
Falconer
11 years ago

their purpose is to try to bully more reasonable Christians into following their wacky interpretation of things, right?

It appears so to me, he said totally butting in.

There’s a lot of that goes on in right-wing fundagelical circles. They’ll interrogate you about your stance, that’s the word they use, your stance on issues, and if it’s not just right, like you think maybe people shouldn’t be judged on who they love, you get a lot of I’ll pray for you! and other shite like that.

Falconer
Falconer
11 years ago

@cloudiah: Thank you! We certainly like to think so.

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