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Reno calls a domestic violence hotline: The MRA Reality Distortion Field in action [UPDATED with transcript]

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Today, a fascinating – and infuriating – case study in how Men’s Rights Activists twist reality around in order to fit their peculiar ideology. Obviously, they do this all the time, but it’s hard to find a clearer example of the MRA Reality Distortion field in action than the video I’ve pasted in below from A Voice for Men.

The video features a recording of one of AVFM’s regular commenters calling a domestic violence hotline, pretending to be a man named “Reno” who has been abused by his wife. In reality, Reno is Ian Williams, a puckish Australian who has made himself AVFM’s go-to guy for prank calls; you can find several other prank calls from him on his AVFM contributor page.

Here’s what Williams, who also goes by the pseudonym Dr. F,  has to say about the call:

If you’re a man and you are a victim of violence from your partner you may face difficulties finding help. Don’t listen to me, here’s the guy himself who called. His name is Reno.

Reno calls a battered women’s shelter and is denied help.

He is denied help, even though he tells the person on the other end of the phone that he is worried his wife will return with a cricket bat.

That sounds pretty damning, and, in the comments, the regulars at AVFM responded with predictable outrage.

“No concern for a beaten man or a boy that could also be a victim and, only able to help(willing) women,” wrote Raven01. “It makes the hate filled ideology apparent to all.”

“[Go] feminism- the humanitarian justice movement brought to you by the modern KKK!” Perseus added. “Sieg Heil, cunts!”

Not one of them seemed to care that everything Williams says about the phone call is false. “Reno” was offered help many times. He was the one who refused it.

If you listen to the call, here’s what you’ll find:

Williams, pretending to be “Reno,” called a Domestic Violence counseling line, not a battered women’s shelter. He told the counselor he’d been attacked by his wife and that he needed a place to go. The counselor explained to him that he’d called a counseling line and that she personally couldn’t arrange for shelter, but that if he called the men’s help line, they could arrange for him and his 6-year-old son to get free hotel accommodations at a location unknown to his wife. The counselor offered several times to connect him directly to the men’s help line.

Williams also told the counselor that he was thinking of calling the police. She told him she could connect him directly to the police, and would be happy to explain his situation to them and to make sure he reached an officer who specializes in domestic violence.

Ignoring  all her offers to assist him in getting shelter and further help, Williams insisted that he wanted to be housed in a battered woman’s shelter instead. The counselor, naturally, was puzzled by this strange insistence on his part, and explained to him again that he could get free shelter at a local hotel for as long as he needed. She again offered to connect him directly to someone who could get him immediate help.

Having refused all of her offers of assistance, Reno abruptly ended the call — to the obvious distress of the counselor, who despite the patent weirdness of  his behavior on the call had been patiently trying her best to get “Reno” the help he claimed he needed. (I suspect she sensed that his story was phony, but tried to help anyway in case it was true.)

Listen to the call yourself. It’s utterly surreal. What’s even more surreal is that Williams would make the bald claim that he had been “denied help” — and then put up a recording that clearly reveals that this claim is complete and utter bullshit. And I can’t tell if he’s lying or delusional.

That’s always the question with MRAs, isn’t it?

EDITED TO ADD: A commenter here has prepared a rough transcript of the call. There are a few moments where it was impossible to figure out a word or two, but otherwise this seems to pretty accurately match my memory of the call, which I’ve listened to several times. Let me know if I need to make any corrections.

Recorded message:
Family Violence Counseling Line. Please note for training and quality improvement purposes only, your call may be monitored. If you do not want your call to be monitored, please let the counselor know. If you wish to listen to ? regarding our privacy policy if you are already speaking to a counselor press one now, otherwise hold on the line for next available counselor.

[Ringing sound]

Counselor: Hello, this is *redacted* speaking, how can I help you?

“Reno”: Oh, hello. I um, was speaking to someone a short while ago called Maria,

Counselor: Uh huh…

“Reno”: And, and my name is Reno. And, um…

Counselor: Uh huh…

“Reno”: I was explaining, I was explaining to her that my, my wife, uh, is violent towards me with a cricket bat and other things.

Counselor: Mmhmm…

“Reno”: And, uh, she gave me a phone number to call, and uh…

Counselor: Mmhmm…

“Reno”: I called them and um…

Counselor: A phone number for what?

“Reno”: Uh… Uh, it was to help, it was a, um… Pardon me, it was 1-800-015-188. It was a…

Counselor: I don’t know what that number is, so what is it for?

“Reno”: Uh, it’s a helpli-, it’s a possible, it’s a place where they might be able to tell me where I can get some shelter for the night. But there’s none of the… DV places ? are gonna help me, because I’m a man, you see.

Counselor: Have you called the men’s line? ‘Cause they’re the ones who specialize in, because in Australia unfortunately most of the, um… Services. Well not unfortunately, fortunately though, most of the services are for women, because 95% of domestic violence is perpetrated by men. So that’s why they don’t really have um… They don’t really have… So many refuges for wom-, for men. They do have places where men can go, but they’re normally um, like overnight men’s, um, places, like… Which state are you in?

“Reno”: Victoria.

Counselor: Victoria. I don’t know the ones in Victoria but there’s quite a few, for example, in Sydney um, that provide um, overnight accommodation but they don’t call them refuges as such because um… It’s the different situation only for women ’cause often they’re, well normally they’re fleeing with children. So um, normally the men’s ones aren’t, they’re not called refuges, they’re called like, a men’s hostel or an overnight, um, men’s overnight um, shelter, or they’ll call them different names but they don’t call them refuges. So, um, if you’re looking for men’s refuge that’s probably not in existence, but there are a lot of men’s shelters.

“Reno”: Will they take me and my boy?

Counselor: If you’ve got a child, um, they’ll probably prioritize you, I would say. Um, have you rung men’s line? Because they’re the ones who really have this type of information, um because they specialize in helping men. While general lines, like, we’re a counseling line, so we don’t actually have access to phone numbers for, um, directly for refuges. We can connect you to the refuge line. How old’s your, how old’s your son?

“Reno”: Six.

Counselor: How old?

“Reno”: He’s six.

Counselor: He’s six. And where is he right now?

“Reno”: He’s with me. My wife’s gonna be coming home in about three hours, and she’s gonna, she’s gonna beat me.

Counselor: And he, and your son’s not asleep now?

“Reno”: No, he’s with me now.

Counselor: Why isn’t he in bed at 8.40, 8.48 in the-… Sorry Reno, but why is he awake at this time of night?

“Reno”: Because we’re about to just go somewhere, anywhere, out of the house because we just… We’re terrifed. He, we’re ready to go, so. We, we’re ready to go.

Counselor: Reno, this is really concerning me. Is he listening to you as you’re speaking on the phone?

“Reno”: No.

Counselor: Where is he right now?

“Reno”: He’s got some headphones on. He’s watching…

Counselor: What’s he doing?

“Reno”: He’s watching television now, he can’t hear any talk. I made sure of that.

Counselor: Yeah, I’m really concerned that he’s um, awake at this time of night. Um, the other organization that could most likely help you find accommodation and probably would be your best option would be ? Community Services, because they deal especially with children and families in crisis, and so they would definitely keep you together, they would probably actually put you in, normally they pay for a hotel or motel. A men’s shelter wouldn’t be the appropriate place to go with a child, definitely not. So, um, ? they give you, they have a lot of motels and hotels that they deal with, and put they in those instead of accommodation until they can find you permanent accommodation.

“Reno”: Okay.

Counselor: Like, normally they’d pay for a flat or something instead, they wouldnt, they don’t continue to keep you in a, you know, holding pattern in a hotel. Sometimes they make you stay for, like, two weeks in a hotel.

“Reno”: Mm.

Counselor: That would be a good option for you, wouldn’t it?

“Reno”: Yeah. And they wouldn’t let my wife know that, where I’m living? Staying?

Counselor: No, they wouldn’t do that.

“Reno”: ‘Cause she’s really violent. Really violent.

Counselor: They definitely wouldn’t. Um, they definitely wouldn’t let your wife know where you’re staying. I can help you with the phone call. I can introduce you, explain the situation, and see what they can do for you, if you’d like.

“Reno”: Hmm… Possibly, tha-, thank you. I think I might, actually what I might do is call the police now and then see how it goes in there.

Counselor: But your best option is calling the police and then asking to speak to a domestic violence officer.

“Reno”: Okay.

Counselor: They’re the ones that are the most specialized in this, so they deal with this day in and day out, and that’s probably stationed… Are you in area, in an open area? Are you in Melbourne, or are you in a town, or…?

“Reno”: Uh, I’m in Melbourne.

Counselor: Well, if you’re in Melbourne, most Melbourne police stations will have a domestic violence officer, and they specialize in domestic violence, and um, what you can get is to get a detective to come over, or a domestic violence officer, and say that you’d like to um, that you have um, fear of, um, harm of your wife who’s been abusing you. And what they’ll do is, they might um, even try and get an AVO so that she has to move out of the house and you guys can stay in the house.

“Reno”: Mm.

Counselor: They’ll try probably to do that so that you and the child can stay there. Or um, if you move, they’ll um, it would be, that she can’t actually have legal contact with you.

“Reno”: Yeah… No, we have to actually get away from her, we can’t stay here. So there’s nowh-, there’s no um, women’s shelter I could stay in, we could stay in tonight?

Counselor: Well, women’s, women’s shelter’s don’t take men.

“Reno”: They don’t take men.

Counselor: Why don’t you ring men’s lines? They would be able to tell you where you can go. Why don’t you ring the men’s line? Do you want me to connect you through to the men’s line? They deal with men. Men and women’s shelters are two totally different issues. Why do you want to go [to] a women’s shelter?

“Reno”: I just need somewhere where I can just get away from her, somewhere whe-

Counselor: Yeah, but why wouldn’t you, why wouldn’t you wanna go? Why aren’t you accepting this offer that ? will pay for hotel accommodations for you and your son?

“Reno”: Oh, because I…

Counselor: Why do you…

“Reno: Because I need to get out now.

Counselor: Yeah, but they would organize it now, they’ll probably organize someone to come and get you now. People work 24/7.

“Reno”: Oh, okay. I didn’t know what. Okay.

Counselor: ? Services work 24/7, or do you want me to put you through to your local um, police station and explain it to the domestic violence officer so that I can introduce you and explain your situation and see how they can help you?

“Reno”: No, I’ll, I’ll give them a call myself. Okay, thanks.

Counselor: Are you sure?

“Reno”: Absolutely.

Counselor: I’m happy to do it, Reno. I’m very concerned about your son.

“Reno”: No, that, that’s okay. I, I’ll go now.

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The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Marie wins the internets!

Yes, equating religious faith with weakness doesn’t sit well with me, either. Freemage, I don’t know if by religion you mean only formal religion, or anything that’s not agnosticism/atheism, but my experience is the opposite. I was agnostic-bordering-on-atheist. Now deism is as good a term as any for my beliefs, but it’s background to other stuff, and I find it … strange … to think I might be considered “weaker” because I happen to live a particular way (ie. in contact with that lot across the veil). It hasn’t turned me into some sort of fundy or creationist or climate-change denier. It hasn’t put me in anyone’s power – just the opposite.

Also, consider someone like Bishop John Shelby Spong – would you say he is weak or easily led? I’d hardly think so. He’s done a hell of a lot of critical thinking about his religion. (Bonus points, the fundies probably think he’s no sort of Christian at all!) 😉

Fade
11 years ago

This tumblr post (not mine) sums up my opinion on that “religion can cause evil, but science can’t”.

katz
11 years ago

Religious groups often do evil things because they’re full of people, and people often suck.

Exactly.

And in general, a really sweeping dogmatic statement like “people only do bad things because religion” is never going to be true, regardless of how generally true the underlying principle (“religion can make people do bad things”) might be.

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Argenti – your plea of mitigating circumstances is accepted. I hereby sentence you to one (1) cup of excellent coffee and being stared at by plec when he’s in a shitty mood.

Fade
11 years ago

NOOOOOO BORKING LINKS OF DOOOOM

linkie?

LBT
LBT
11 years ago

RE: katz

Yeah, I take issue with it, because it encourages atheists (like yours truly) to believe that we are less likely to commit atrocities, and I consider that dangerous thinking.

Once you believe yourself too smart for something, you’re bound to be easier to dupe.

CassandraSays
CassandraSays
11 years ago

I think it’s very tempting to think in terms of Those People Over There and how prone to evil/stupidity/group thinking they are, but it’s a dangerous mental pattern, because it almost always leads to overlooking the bad stuff that people on your own side of whatever ideological divide you’re looking at are doing.

I’m not sure how anyone who’s read anything about the history of communism could think that it’s only religion that leads people to do bad things because other people tell them to. And again, I used to be a communist, and ideologically that’s still quite firmly where my sympathies tend to naturally lie.

katz
11 years ago

Once you believe yourself too smart for something, you’re bound to be easier to dupe.

Like our dear friend Objective Observer. An actually-reasonable thinker knows that zie is not objective and is influenced by many biases, some which zie is aware of and some which zie isn’t, and tries to keep those in mind whenever thinking about anything.

cloudiah
11 years ago

Yeah, I take issue with it, because it encourages atheists (like yours truly) to believe that we are less likely to commit atrocities, and I consider that dangerous thinking.

Right-o!

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Fade, that tumbler is brilliant!

And yeah, Ricky Jervais is a jerk.

Argenti Aertheri
11 years ago

“…being stared at by plec when he’s in a shitty mood.”

Oh happily, I’m at my aunt’s, plec is back home. He can stare at me all day! Thanks though.

LBT
LBT
11 years ago

Re; Cloudiah

Oh hey! I gotcher sponsored prompts right here! 😀

I’ve already made over my funding goal, but I’m still hoping I can find a sponsor for my tribute to Anthony Zarat, duke among trolls.

kirbywarp
kirbywarp
11 years ago

Buh…

Took the test, got -64 points. Why in god’s name does this test have a “correct” answer to opinion based questions (with “tend to agree” and “tend to disagree”)? And why are there factual questions that have answers along the lines of “agree” or “disagree”?

Weird thing was, “No Opinion” was worth more negative points than the complete opposite opinion (-2 for “Strongly Disagree” when they wanted “Strongly Agree”).

LBT
LBT
11 years ago

RE: Fade

Thanks for the article! As someone who’s spent a lot of time doing my research on how multi is viewed by the scientific community… yes.

But then, it’s only fairly recently that scientists have even started talking about whether integrating me without my consent is actually a bad thing. So go figure. It’s not like I’m a PERSON, y’all, I’m just a dissociated altered state of consciousness with the DELUSION of personhood!

Fade
11 years ago

Fade, that tumbler is brilliant!

That’s why I follow it. 😉

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Plus, on the assumption that religion and misogyny are effectively the same thing – hello, how does that explain the misogyny of the oh-so-rational Asshole Atheist brigade, the ones who harass women at conferences, the ones who don’t so much leave their privilege unexamined as fight tooth and nail to defend it? The ones who threaten atheist women speakers and bloggers with rape or death? There’s nothing to say any of these guys are ex-religious fundamentalists, or ex-any sort of religion. They could be cradle atheists easily enough, but they’re right down there in the Fish Shit Slime with the religiously inspired misogynists. You might say misogyny is very ecumenical.

Fade
11 years ago

But then, it’s only fairly recently that scientists have even started talking about whether integrating me without my consent is actually a bad thing. So go figure. It’s not like I’m a PERSON, y’all, I’m just a dissociated altered state of consciousness with the DELUSION of personhood!

Ok, that’s like… WTF. I mean, if you can get a PhD*, surely you can understand something as simple as YES or NO to consent.

And sorry you had deal with people like that. 😐

*Do all scientists have PhD’s? My dad and mom do so for some reason I assume it must be universal.

katz
11 years ago

Also, one of the earliest truly egalitarian movements (that I’m aware of) was, in fact, a religion.

cloudiah
11 years ago

@LBT, My favorite line:

The tree stood there innocently.

Those were both great! Can I promote them to the 14 or so people who follow my blog? I wouldn’t want to crash your servers with all the new traffic or anything. 😀

Fade
11 years ago

@katz

Which religion?

/is dying to look this up. I love history. XD

katz
11 years ago

Fade: Here’s a hint. You get to wear a dagger. Like a boss.

cloudiah
11 years ago

@katz, Speaking of egalitarian religious movements… Have you ever read anything by Christopher Hill, like The World Turned Upside Down for example? It’s been a while since I read that book, but I really liked it.

Fade
11 years ago

Um, is it Sikhism? though I only got that cuz I typed in “dagger” and “religion” into google cuz I was stuck… XD

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Kirbywarp – yeah, I expected to get a meh sort of result because heaps of my answers were No Opinion (largely on the US-specific questions). But I got a grand total of -86. *does Satanic preening*

LBT – “Anthony Zarat, duke among trolls” LOL!

Quick can’t-resist comment about how damn good your blog is. It’s made me think about multicplicity and, y’know, think about it, which I never had. *cheers*

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