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Reno calls a domestic violence hotline: The MRA Reality Distortion Field in action [UPDATED with transcript]

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Today, a fascinating – and infuriating – case study in how Men’s Rights Activists twist reality around in order to fit their peculiar ideology. Obviously, they do this all the time, but it’s hard to find a clearer example of the MRA Reality Distortion field in action than the video I’ve pasted in below from A Voice for Men.

The video features a recording of one of AVFM’s regular commenters calling a domestic violence hotline, pretending to be a man named “Reno” who has been abused by his wife. In reality, Reno is Ian Williams, a puckish Australian who has made himself AVFM’s go-to guy for prank calls; you can find several other prank calls from him on his AVFM contributor page.

Here’s what Williams, who also goes by the pseudonym Dr. F,  has to say about the call:

If you’re a man and you are a victim of violence from your partner you may face difficulties finding help. Don’t listen to me, here’s the guy himself who called. His name is Reno.

Reno calls a battered women’s shelter and is denied help.

He is denied help, even though he tells the person on the other end of the phone that he is worried his wife will return with a cricket bat.

That sounds pretty damning, and, in the comments, the regulars at AVFM responded with predictable outrage.

“No concern for a beaten man or a boy that could also be a victim and, only able to help(willing) women,” wrote Raven01. “It makes the hate filled ideology apparent to all.”

“[Go] feminism- the humanitarian justice movement brought to you by the modern KKK!” Perseus added. “Sieg Heil, cunts!”

Not one of them seemed to care that everything Williams says about the phone call is false. “Reno” was offered help many times. He was the one who refused it.

If you listen to the call, here’s what you’ll find:

Williams, pretending to be “Reno,” called a Domestic Violence counseling line, not a battered women’s shelter. He told the counselor he’d been attacked by his wife and that he needed a place to go. The counselor explained to him that he’d called a counseling line and that she personally couldn’t arrange for shelter, but that if he called the men’s help line, they could arrange for him and his 6-year-old son to get free hotel accommodations at a location unknown to his wife. The counselor offered several times to connect him directly to the men’s help line.

Williams also told the counselor that he was thinking of calling the police. She told him she could connect him directly to the police, and would be happy to explain his situation to them and to make sure he reached an officer who specializes in domestic violence.

Ignoring  all her offers to assist him in getting shelter and further help, Williams insisted that he wanted to be housed in a battered woman’s shelter instead. The counselor, naturally, was puzzled by this strange insistence on his part, and explained to him again that he could get free shelter at a local hotel for as long as he needed. She again offered to connect him directly to someone who could get him immediate help.

Having refused all of her offers of assistance, Reno abruptly ended the call — to the obvious distress of the counselor, who despite the patent weirdness of  his behavior on the call had been patiently trying her best to get “Reno” the help he claimed he needed. (I suspect she sensed that his story was phony, but tried to help anyway in case it was true.)

Listen to the call yourself. It’s utterly surreal. What’s even more surreal is that Williams would make the bald claim that he had been “denied help” — and then put up a recording that clearly reveals that this claim is complete and utter bullshit. And I can’t tell if he’s lying or delusional.

That’s always the question with MRAs, isn’t it?

EDITED TO ADD: A commenter here has prepared a rough transcript of the call. There are a few moments where it was impossible to figure out a word or two, but otherwise this seems to pretty accurately match my memory of the call, which I’ve listened to several times. Let me know if I need to make any corrections.

Recorded message:
Family Violence Counseling Line. Please note for training and quality improvement purposes only, your call may be monitored. If you do not want your call to be monitored, please let the counselor know. If you wish to listen to ? regarding our privacy policy if you are already speaking to a counselor press one now, otherwise hold on the line for next available counselor.

[Ringing sound]

Counselor: Hello, this is *redacted* speaking, how can I help you?

“Reno”: Oh, hello. I um, was speaking to someone a short while ago called Maria,

Counselor: Uh huh…

“Reno”: And, and my name is Reno. And, um…

Counselor: Uh huh…

“Reno”: I was explaining, I was explaining to her that my, my wife, uh, is violent towards me with a cricket bat and other things.

Counselor: Mmhmm…

“Reno”: And, uh, she gave me a phone number to call, and uh…

Counselor: Mmhmm…

“Reno”: I called them and um…

Counselor: A phone number for what?

“Reno”: Uh… Uh, it was to help, it was a, um… Pardon me, it was 1-800-015-188. It was a…

Counselor: I don’t know what that number is, so what is it for?

“Reno”: Uh, it’s a helpli-, it’s a possible, it’s a place where they might be able to tell me where I can get some shelter for the night. But there’s none of the… DV places ? are gonna help me, because I’m a man, you see.

Counselor: Have you called the men’s line? ‘Cause they’re the ones who specialize in, because in Australia unfortunately most of the, um… Services. Well not unfortunately, fortunately though, most of the services are for women, because 95% of domestic violence is perpetrated by men. So that’s why they don’t really have um… They don’t really have… So many refuges for wom-, for men. They do have places where men can go, but they’re normally um, like overnight men’s, um, places, like… Which state are you in?

“Reno”: Victoria.

Counselor: Victoria. I don’t know the ones in Victoria but there’s quite a few, for example, in Sydney um, that provide um, overnight accommodation but they don’t call them refuges as such because um… It’s the different situation only for women ’cause often they’re, well normally they’re fleeing with children. So um, normally the men’s ones aren’t, they’re not called refuges, they’re called like, a men’s hostel or an overnight, um, men’s overnight um, shelter, or they’ll call them different names but they don’t call them refuges. So, um, if you’re looking for men’s refuge that’s probably not in existence, but there are a lot of men’s shelters.

“Reno”: Will they take me and my boy?

Counselor: If you’ve got a child, um, they’ll probably prioritize you, I would say. Um, have you rung men’s line? Because they’re the ones who really have this type of information, um because they specialize in helping men. While general lines, like, we’re a counseling line, so we don’t actually have access to phone numbers for, um, directly for refuges. We can connect you to the refuge line. How old’s your, how old’s your son?

“Reno”: Six.

Counselor: How old?

“Reno”: He’s six.

Counselor: He’s six. And where is he right now?

“Reno”: He’s with me. My wife’s gonna be coming home in about three hours, and she’s gonna, she’s gonna beat me.

Counselor: And he, and your son’s not asleep now?

“Reno”: No, he’s with me now.

Counselor: Why isn’t he in bed at 8.40, 8.48 in the-… Sorry Reno, but why is he awake at this time of night?

“Reno”: Because we’re about to just go somewhere, anywhere, out of the house because we just… We’re terrifed. He, we’re ready to go, so. We, we’re ready to go.

Counselor: Reno, this is really concerning me. Is he listening to you as you’re speaking on the phone?

“Reno”: No.

Counselor: Where is he right now?

“Reno”: He’s got some headphones on. He’s watching…

Counselor: What’s he doing?

“Reno”: He’s watching television now, he can’t hear any talk. I made sure of that.

Counselor: Yeah, I’m really concerned that he’s um, awake at this time of night. Um, the other organization that could most likely help you find accommodation and probably would be your best option would be ? Community Services, because they deal especially with children and families in crisis, and so they would definitely keep you together, they would probably actually put you in, normally they pay for a hotel or motel. A men’s shelter wouldn’t be the appropriate place to go with a child, definitely not. So, um, ? they give you, they have a lot of motels and hotels that they deal with, and put they in those instead of accommodation until they can find you permanent accommodation.

“Reno”: Okay.

Counselor: Like, normally they’d pay for a flat or something instead, they wouldnt, they don’t continue to keep you in a, you know, holding pattern in a hotel. Sometimes they make you stay for, like, two weeks in a hotel.

“Reno”: Mm.

Counselor: That would be a good option for you, wouldn’t it?

“Reno”: Yeah. And they wouldn’t let my wife know that, where I’m living? Staying?

Counselor: No, they wouldn’t do that.

“Reno”: ‘Cause she’s really violent. Really violent.

Counselor: They definitely wouldn’t. Um, they definitely wouldn’t let your wife know where you’re staying. I can help you with the phone call. I can introduce you, explain the situation, and see what they can do for you, if you’d like.

“Reno”: Hmm… Possibly, tha-, thank you. I think I might, actually what I might do is call the police now and then see how it goes in there.

Counselor: But your best option is calling the police and then asking to speak to a domestic violence officer.

“Reno”: Okay.

Counselor: They’re the ones that are the most specialized in this, so they deal with this day in and day out, and that’s probably stationed… Are you in area, in an open area? Are you in Melbourne, or are you in a town, or…?

“Reno”: Uh, I’m in Melbourne.

Counselor: Well, if you’re in Melbourne, most Melbourne police stations will have a domestic violence officer, and they specialize in domestic violence, and um, what you can get is to get a detective to come over, or a domestic violence officer, and say that you’d like to um, that you have um, fear of, um, harm of your wife who’s been abusing you. And what they’ll do is, they might um, even try and get an AVO so that she has to move out of the house and you guys can stay in the house.

“Reno”: Mm.

Counselor: They’ll try probably to do that so that you and the child can stay there. Or um, if you move, they’ll um, it would be, that she can’t actually have legal contact with you.

“Reno”: Yeah… No, we have to actually get away from her, we can’t stay here. So there’s nowh-, there’s no um, women’s shelter I could stay in, we could stay in tonight?

Counselor: Well, women’s, women’s shelter’s don’t take men.

“Reno”: They don’t take men.

Counselor: Why don’t you ring men’s lines? They would be able to tell you where you can go. Why don’t you ring the men’s line? Do you want me to connect you through to the men’s line? They deal with men. Men and women’s shelters are two totally different issues. Why do you want to go [to] a women’s shelter?

“Reno”: I just need somewhere where I can just get away from her, somewhere whe-

Counselor: Yeah, but why wouldn’t you, why wouldn’t you wanna go? Why aren’t you accepting this offer that ? will pay for hotel accommodations for you and your son?

“Reno”: Oh, because I…

Counselor: Why do you…

“Reno: Because I need to get out now.

Counselor: Yeah, but they would organize it now, they’ll probably organize someone to come and get you now. People work 24/7.

“Reno”: Oh, okay. I didn’t know what. Okay.

Counselor: ? Services work 24/7, or do you want me to put you through to your local um, police station and explain it to the domestic violence officer so that I can introduce you and explain your situation and see how they can help you?

“Reno”: No, I’ll, I’ll give them a call myself. Okay, thanks.

Counselor: Are you sure?

“Reno”: Absolutely.

Counselor: I’m happy to do it, Reno. I’m very concerned about your son.

“Reno”: No, that, that’s okay. I, I’ll go now.

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hellkell
hellkell
11 years ago

Aaliyah: If you want to make your beard shadow less obvious, Google drag queen makeup tips. If anyone would know how to minimize shadow and contour, it would be drag queens.

Aaliyah
11 years ago

Thank you for the links, Kitteh! And yeah, that top in that image is also something I’d want to wear. In fact, it’s pretty much exactly what I’m looking for.

Aaliyah
11 years ago

All right, I have to go shopping now for a road trip I’m going on tomorrow. Thank you for the suggestions. ^_^ I feel kind of bad that I made this thread about me for almost an entire page of comments, but I really appreciate your advice. Later!

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Hey, that’s cool! Anyway it’s a chance to talk CLOTHES, are we likely to baulk at that? 😉

Mine Fujiko
Mine Fujiko
11 years ago

If you like the boatneck cut Aaliyah, you can totally DIY with old or new sweaters! My mother did it a lot when she was a dancer and I did it all through out high school. I would also suggest buying a plain t-shirt or a shirt with a design you like and cutting it up to the way you like it. There are craft websites and books that can teach you some creative cuts even if you have no sewing skillz.

hellkell
hellkell
11 years ago

Aaliyah: it was my pleasure. Any time you need fashion advice, holler!

cloudiah
11 years ago

We LOVE the non-troll derails around here, and if they happen to be about fashion, it’s all good. I was just up in San Jose in November; I would have loved to go thrift store shopping with you! 😀 Crossing fingers and toes that everything works out well for you, short-term and longer-term.

Argenti Aertheri
11 years ago

Non-troll derails ftw!

As for goth fashion, I’m probably not that much older than you, but I remember when Hot Topic wasn’t carrying fucking Justin Bieber shit. In short, poser is relative! Do what you like, older goths are either going to consider goth kids posers or not, and your peers, well, you know how that goes.

Also, goth kids = makeup. At least, black eyeliner and eyeshadow (and lipstick if you go really goth) = totally acceptable. Maybe not to your family, but style wise? Go get some eye liner! 🙂

As for shipping, that sucks, and you don’t have a job so shipping to work is out? PO boxes are relatively cheap, but probably not worth it for just this. Idk how it works, but I know you can use the post office itself as a mailing address, homeless people do it for welfare and whatnot. Ask your post master about it? (I’m just fishing for ideas here, please ignore me if I’m prying or anything)

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

“Do what you like, older goths are either going to consider goth kids posers or not, and your peers, well, you know how that goes.”

Reminds me of one of my favourite memories of my Goth days – my friend, who like all our mob was in her 30s, overhearing what we called Baby Goths at a nightclub, talking about someone else: “She’s not a real Goth. She smiled!

Exit my friend stage left, laughing her head off.

😉

(Baby Goths were just the kids who took themselves soooooo seriously, not the age group in general.)

Bagelsan
Bagelsan
11 years ago

Did you already leave, Aaliyah? If not, the shipping could maybe be handled by getting things sent to the nearest UPS store. You might have to call to arrange it, but when I worked the summer at a UPS store we sometimes received packages for random people who couldn’t stay home to sign for it, etc. and then they just dropped by to pick it up that day.

Bagelsan
Bagelsan
11 years ago

As for makeup, I’ll just chime in that eye makeup (mascara, liner, maybe some shadow) can be really pretty and femme without looking out of place on women or men. A little mascara can be very nice looking while staying subtle enough that it might fly under the radar.

/is not stylish, but giving advice anyways :p

Mine Fujiko
Mine Fujiko
11 years ago

Another thing could be investing in a P.O. Box right? I do not know the details, but I know of several people who have used one when they did not have a stable place to live.

I myself like loud eyeshadow and lipstick. You can totally do a soft gold or light brown for eyes for a little bit of color. Coral lipstick is great to have a little bit of color as well. There are varying shades of reds, pinks, and oranges so there is a coral shade for anyone! Lots of guys out in the world wear eyeliner. And don’t forget it is available in other colors besides black! I have been impressed with the browns I have seen in the brand, Bare Essentials. I am a firm believer in buying something that is a good investment in you and your self-esteem.

Also, no Urban Decay! They test on animals. The company had to so they could sell in China; China has a policy that says you must test on animals if you want to sell cosmetics in the country. It’s too bad. They have the coolest shades of dark blue :P.

Hershele Ostropoler
11 years ago

>I went to the doctor and said “doctor, I have narcolepsy, give me Ambien.” She refused. This proves that society is biased in favor of insomniacs.

(I like that version better than my first)

>katz @ 4/3 14:30

Given that he thinks “denied help” is not denying that he was offered help and that calling something “mythical” doesn’t mean it doesn’t exist, I would like to make a supplementary bet that at some point soon he’ll deny that words have meanings.

Did the denying-words-have-meanings troll slot open up? I’ve been away a while.

>cloudiah @ 4/3 14:39

No, that analogy doesn’t quite work. If I go to Yelp, and search “vegan” and Yelp returns many results but doesn’t actually GIVE me a vegan meal, have I been refused sustenance?

I think to really make the analogy work you have to search on “steakhouses” and not get a vegan meal.

>Internet/Jedi hugs to Aaliyah. I haven’t been in anything like that situation and won’t pretend to know what you’re going through, but I do sympathize.

pecunium
11 years ago

Falconer: I learned to ride in Los Angeles. The traffic there is, “normal” for me.

CassandraSays
CassandraSays
11 years ago

I guess nobody should tell Purple Star that Finland is one of the most feminist countries in the world, huh?

I mean sure, men are more stoic there, but so are women. There’s only so often you can say “holy fuckballs it’s cold!” before the novelty wears off.

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Whenever I think of stoic Finns I think of Kimi Räikkönen and his response to winning F1 races – a twitch of the lips and glug of champagne, where the other guys are leaping about madly spraying each other when they win. 🙂

Aaliyah
11 years ago

“the shipping could maybe be handled by getting things sent to the nearest UPS store. You might have to call to arrange it, but when I worked the summer at a UPS store we sometimes received packages for random people who couldn’t stay home to sign for it, etc. and then they just dropped by to pick it up that day.”

That’s a splendid idea – I’ll keep that in mind. Thanks :>

katz
11 years ago

Whenever I think of stoic Finns I think of Kimi Räikkönen and his response to winning F1 races – a twitch of the lips and glug of champagne, where the other guys are leaping about madly spraying each other when they win.

Kimi Räikkönen is a total boss. Also famous for napping awkwardly and telling his pit crew to leave him alone. Did you see his new steering wheel?

CassandraSays
CassandraSays
11 years ago

@ Kittehs

And this is why the Scots and the Finns love each other. Really, in a place where you’re going to freeze your ass off for months at a time and it’s dark in the middle of the afternoon, it’s twisted humor and booze that keep you going.

CassandraSays
CassandraSays
11 years ago

Funniest episode of No Reservations ever – Tony and Sami are a match made in TV heaven. I am so never going to a sauna in Finland after that, though.

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

ROFL love that steering wheel!

I was really pleased when Kimi won here the other week. Obviously I wish Mark Webber had, but it’s good to see Kimi winning again, and that Lotus have become front runners pretty damn quickly.

It’s still not the same as the great days when watching F1 = settling down to watch Schuey take a Sunday drive in his red car, then do a mighty leap on the podium, though … *sniffle*

katz
11 years ago

Aaliyah, my fashion sense is nonexistent, but I hope you get some clothes that make you look and feel awesome 🙂

The Kittehs' Unpaid Help
The Kittehs' Unpaid Help
11 years ago

Cassandra – this is reminding me of the first ep of Lillyhammer (anyone watched that?) where Frank is grumbling, “I could have gone to the Bahamas, or Fort Lauderdale, but no, I had to pick a place where if your dick freezes off you don’t notice for three days … “

CassandraSays
CassandraSays
11 years ago

Just like Scotland! I remember the time when someone slashed my leg open during lacrosse practice and I didn’t even notice until we got back to the changing room and it started to defrost.

Aaliyah
11 years ago

You think yours is non-existent? Check out my fashion sense; I rarely wear anything besides t-shirts and gym pants. =P But thanks!

I’ll go shopping once my spring break ends. And maybe I’ll even use the extra money my uncle gave me to help pay for a new wig – one that actually suits me.

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