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Reno calls a domestic violence hotline: The MRA Reality Distortion Field in action [UPDATED with transcript]

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Today, a fascinating – and infuriating – case study in how Men’s Rights Activists twist reality around in order to fit their peculiar ideology. Obviously, they do this all the time, but it’s hard to find a clearer example of the MRA Reality Distortion field in action than the video I’ve pasted in below from A Voice for Men.

The video features a recording of one of AVFM’s regular commenters calling a domestic violence hotline, pretending to be a man named “Reno” who has been abused by his wife. In reality, Reno is Ian Williams, a puckish Australian who has made himself AVFM’s go-to guy for prank calls; you can find several other prank calls from him on his AVFM contributor page.

Here’s what Williams, who also goes by the pseudonym Dr. F,  has to say about the call:

If you’re a man and you are a victim of violence from your partner you may face difficulties finding help. Don’t listen to me, here’s the guy himself who called. His name is Reno.

Reno calls a battered women’s shelter and is denied help.

He is denied help, even though he tells the person on the other end of the phone that he is worried his wife will return with a cricket bat.

That sounds pretty damning, and, in the comments, the regulars at AVFM responded with predictable outrage.

“No concern for a beaten man or a boy that could also be a victim and, only able to help(willing) women,” wrote Raven01. “It makes the hate filled ideology apparent to all.”

“[Go] feminism- the humanitarian justice movement brought to you by the modern KKK!” Perseus added. “Sieg Heil, cunts!”

Not one of them seemed to care that everything Williams says about the phone call is false. “Reno” was offered help many times. He was the one who refused it.

If you listen to the call, here’s what you’ll find:

Williams, pretending to be “Reno,” called a Domestic Violence counseling line, not a battered women’s shelter. He told the counselor he’d been attacked by his wife and that he needed a place to go. The counselor explained to him that he’d called a counseling line and that she personally couldn’t arrange for shelter, but that if he called the men’s help line, they could arrange for him and his 6-year-old son to get free hotel accommodations at a location unknown to his wife. The counselor offered several times to connect him directly to the men’s help line.

Williams also told the counselor that he was thinking of calling the police. She told him she could connect him directly to the police, and would be happy to explain his situation to them and to make sure he reached an officer who specializes in domestic violence.

Ignoring  all her offers to assist him in getting shelter and further help, Williams insisted that he wanted to be housed in a battered woman’s shelter instead. The counselor, naturally, was puzzled by this strange insistence on his part, and explained to him again that he could get free shelter at a local hotel for as long as he needed. She again offered to connect him directly to someone who could get him immediate help.

Having refused all of her offers of assistance, Reno abruptly ended the call — to the obvious distress of the counselor, who despite the patent weirdness of  his behavior on the call had been patiently trying her best to get “Reno” the help he claimed he needed. (I suspect she sensed that his story was phony, but tried to help anyway in case it was true.)

Listen to the call yourself. It’s utterly surreal. What’s even more surreal is that Williams would make the bald claim that he had been “denied help” — and then put up a recording that clearly reveals that this claim is complete and utter bullshit. And I can’t tell if he’s lying or delusional.

That’s always the question with MRAs, isn’t it?

EDITED TO ADD: A commenter here has prepared a rough transcript of the call. There are a few moments where it was impossible to figure out a word or two, but otherwise this seems to pretty accurately match my memory of the call, which I’ve listened to several times. Let me know if I need to make any corrections.

Recorded message:
Family Violence Counseling Line. Please note for training and quality improvement purposes only, your call may be monitored. If you do not want your call to be monitored, please let the counselor know. If you wish to listen to ? regarding our privacy policy if you are already speaking to a counselor press one now, otherwise hold on the line for next available counselor.

[Ringing sound]

Counselor: Hello, this is *redacted* speaking, how can I help you?

“Reno”: Oh, hello. I um, was speaking to someone a short while ago called Maria,

Counselor: Uh huh…

“Reno”: And, and my name is Reno. And, um…

Counselor: Uh huh…

“Reno”: I was explaining, I was explaining to her that my, my wife, uh, is violent towards me with a cricket bat and other things.

Counselor: Mmhmm…

“Reno”: And, uh, she gave me a phone number to call, and uh…

Counselor: Mmhmm…

“Reno”: I called them and um…

Counselor: A phone number for what?

“Reno”: Uh… Uh, it was to help, it was a, um… Pardon me, it was 1-800-015-188. It was a…

Counselor: I don’t know what that number is, so what is it for?

“Reno”: Uh, it’s a helpli-, it’s a possible, it’s a place where they might be able to tell me where I can get some shelter for the night. But there’s none of the… DV places ? are gonna help me, because I’m a man, you see.

Counselor: Have you called the men’s line? ‘Cause they’re the ones who specialize in, because in Australia unfortunately most of the, um… Services. Well not unfortunately, fortunately though, most of the services are for women, because 95% of domestic violence is perpetrated by men. So that’s why they don’t really have um… They don’t really have… So many refuges for wom-, for men. They do have places where men can go, but they’re normally um, like overnight men’s, um, places, like… Which state are you in?

“Reno”: Victoria.

Counselor: Victoria. I don’t know the ones in Victoria but there’s quite a few, for example, in Sydney um, that provide um, overnight accommodation but they don’t call them refuges as such because um… It’s the different situation only for women ’cause often they’re, well normally they’re fleeing with children. So um, normally the men’s ones aren’t, they’re not called refuges, they’re called like, a men’s hostel or an overnight, um, men’s overnight um, shelter, or they’ll call them different names but they don’t call them refuges. So, um, if you’re looking for men’s refuge that’s probably not in existence, but there are a lot of men’s shelters.

“Reno”: Will they take me and my boy?

Counselor: If you’ve got a child, um, they’ll probably prioritize you, I would say. Um, have you rung men’s line? Because they’re the ones who really have this type of information, um because they specialize in helping men. While general lines, like, we’re a counseling line, so we don’t actually have access to phone numbers for, um, directly for refuges. We can connect you to the refuge line. How old’s your, how old’s your son?

“Reno”: Six.

Counselor: How old?

“Reno”: He’s six.

Counselor: He’s six. And where is he right now?

“Reno”: He’s with me. My wife’s gonna be coming home in about three hours, and she’s gonna, she’s gonna beat me.

Counselor: And he, and your son’s not asleep now?

“Reno”: No, he’s with me now.

Counselor: Why isn’t he in bed at 8.40, 8.48 in the-… Sorry Reno, but why is he awake at this time of night?

“Reno”: Because we’re about to just go somewhere, anywhere, out of the house because we just… We’re terrifed. He, we’re ready to go, so. We, we’re ready to go.

Counselor: Reno, this is really concerning me. Is he listening to you as you’re speaking on the phone?

“Reno”: No.

Counselor: Where is he right now?

“Reno”: He’s got some headphones on. He’s watching…

Counselor: What’s he doing?

“Reno”: He’s watching television now, he can’t hear any talk. I made sure of that.

Counselor: Yeah, I’m really concerned that he’s um, awake at this time of night. Um, the other organization that could most likely help you find accommodation and probably would be your best option would be ? Community Services, because they deal especially with children and families in crisis, and so they would definitely keep you together, they would probably actually put you in, normally they pay for a hotel or motel. A men’s shelter wouldn’t be the appropriate place to go with a child, definitely not. So, um, ? they give you, they have a lot of motels and hotels that they deal with, and put they in those instead of accommodation until they can find you permanent accommodation.

“Reno”: Okay.

Counselor: Like, normally they’d pay for a flat or something instead, they wouldnt, they don’t continue to keep you in a, you know, holding pattern in a hotel. Sometimes they make you stay for, like, two weeks in a hotel.

“Reno”: Mm.

Counselor: That would be a good option for you, wouldn’t it?

“Reno”: Yeah. And they wouldn’t let my wife know that, where I’m living? Staying?

Counselor: No, they wouldn’t do that.

“Reno”: ‘Cause she’s really violent. Really violent.

Counselor: They definitely wouldn’t. Um, they definitely wouldn’t let your wife know where you’re staying. I can help you with the phone call. I can introduce you, explain the situation, and see what they can do for you, if you’d like.

“Reno”: Hmm… Possibly, tha-, thank you. I think I might, actually what I might do is call the police now and then see how it goes in there.

Counselor: But your best option is calling the police and then asking to speak to a domestic violence officer.

“Reno”: Okay.

Counselor: They’re the ones that are the most specialized in this, so they deal with this day in and day out, and that’s probably stationed… Are you in area, in an open area? Are you in Melbourne, or are you in a town, or…?

“Reno”: Uh, I’m in Melbourne.

Counselor: Well, if you’re in Melbourne, most Melbourne police stations will have a domestic violence officer, and they specialize in domestic violence, and um, what you can get is to get a detective to come over, or a domestic violence officer, and say that you’d like to um, that you have um, fear of, um, harm of your wife who’s been abusing you. And what they’ll do is, they might um, even try and get an AVO so that she has to move out of the house and you guys can stay in the house.

“Reno”: Mm.

Counselor: They’ll try probably to do that so that you and the child can stay there. Or um, if you move, they’ll um, it would be, that she can’t actually have legal contact with you.

“Reno”: Yeah… No, we have to actually get away from her, we can’t stay here. So there’s nowh-, there’s no um, women’s shelter I could stay in, we could stay in tonight?

Counselor: Well, women’s, women’s shelter’s don’t take men.

“Reno”: They don’t take men.

Counselor: Why don’t you ring men’s lines? They would be able to tell you where you can go. Why don’t you ring the men’s line? Do you want me to connect you through to the men’s line? They deal with men. Men and women’s shelters are two totally different issues. Why do you want to go [to] a women’s shelter?

“Reno”: I just need somewhere where I can just get away from her, somewhere whe-

Counselor: Yeah, but why wouldn’t you, why wouldn’t you wanna go? Why aren’t you accepting this offer that ? will pay for hotel accommodations for you and your son?

“Reno”: Oh, because I…

Counselor: Why do you…

“Reno: Because I need to get out now.

Counselor: Yeah, but they would organize it now, they’ll probably organize someone to come and get you now. People work 24/7.

“Reno”: Oh, okay. I didn’t know what. Okay.

Counselor: ? Services work 24/7, or do you want me to put you through to your local um, police station and explain it to the domestic violence officer so that I can introduce you and explain your situation and see how they can help you?

“Reno”: No, I’ll, I’ll give them a call myself. Okay, thanks.

Counselor: Are you sure?

“Reno”: Absolutely.

Counselor: I’m happy to do it, Reno. I’m very concerned about your son.

“Reno”: No, that, that’s okay. I, I’ll go now.

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kirbywarp
kirbywarp
11 years ago

Adria Richards is stalinist because she brought awareness to a couple guys who were making sexist jokes at a conference because she was fed up with the culture? I must have been reading my history book wrong… I thought Stalin was a dictator that killed people.

hellkell
hellkell
11 years ago

Brz, why on Earth would we want to do anything for you, constructive or not? You’re not here in good faith at all.

Howard Bannister
11 years ago

I hope you all will be free from every kind of virtual abuse

Pretty much impossible if you’re coming back.

katz
11 years ago

What the hell is a Stalinist fuck? Is that where you fuck the means of production?

There’s a “from each according to his ability, to each according to his need” joke in here somewhere, although technically I guess that’s a Marxist fuck.

augochlorella
augochlorella
11 years ago

Brz, you didn’t answer my questions. How should abused men be protected?

Shadow
Shadow
11 years ago

Between Brz and Becca, there’s so much incoherent fail, I don’t know whether to take a nap or have gin for lunch.

Why choose? A little bit of one should help with the other 😛 I would join you but I’m sadly out of Tanqueray

Mine Fujiko
Mine Fujiko
11 years ago

I don’t remember reading anything about “Stalinist fucks” when I read a handful of articles about Adria Richards.

I know! A conspiracy to censor the innocent menz by the lace-covered female mafia!/sarcasm

augochlorella
augochlorella
11 years ago

Actually Brz, if you’re leaving, please go. No need to answer anyone’s questions.

Shadow
Shadow
11 years ago

And Nobinayamu beat me to it

katz
11 years ago

Or you could go the obvious route: “means of profucktion.”

Shadow
Shadow
11 years ago

I hope you all will be free from every kind of virtual abuse and that you’ll defeat every Schrödinger’s virtual abuser before he crosses any of your boundaries.

That you think this is a ridiculous thing to wish for people says more about you than us

Howard Bannister
11 years ago

Hmmm… ‘fucking one person is sex, fucking a million is a Stalinist fuck’?

Sounds… tiring.

Brz
Brz
11 years ago

I said that that was the moment for me to do constructive things (for example, not having this kind of strange dialogue of deaf I always have here and to which I’m addicted to some reasons).

Howard Bannister
11 years ago

Your deafness is voluntary. You could always start listening if you wanted to.

kirbywarp
kirbywarp
11 years ago

I said that that was the moment for me to do constructive things (for example, not having this kind of strange dialogue of deaf I always have here and to which I’m addicted to some reasons).

… I’m lost. What constructive things were you doing that moment? What was “that moment”? What in tarnation is a “dialogue of deaf”? My troll-battling skills must be very rusty…

clairedammit
clairedammit
11 years ago

Brz thinks we think rape and death threats are bad because they are victim blaming?

Hellkell, I have some Tangueray and lots of limes. Do you have any tonic water over there? We can share.

Falconer
11 years ago

Kirby! Either it’s long time, no see, or I need to get my eyes checked.

How ya been?

Marie
Marie
11 years ago

Yeah, my brain’s kinda frazzled, so I”m not following becca. But I’ll try anyway.

Becca,

I pointed out that every time the case of domestic violence/rape etc regarding men is brought up, the response is usually a mixture of ‘what about teh menz?’/’MRA!’/’dudebro!’. Is that somehow NOT silencing

um, when do people say ‘what about the men’ when they actually are talking about men? that doesn’t make any sense.

Adria Richards is stalinist because she brought awareness to a couple guys who were making sexist jokes at a conference because she was fed up with the culture? I must have been reading my history book wrong… I thought Stalin was a dictator that killed people.

So that’s who she was. Yeah, not seeing it. (the stalinist thing)

Also, if I”m incoherent, I blame my sibilings, who are having the most annoying conversation about programming and the (supposed) evilness of guinea pigs. All because they scratched up my arms when I trimmed their nails. THEY WERE NOT YOUR ARMS SIBLINGS! And I have a headache, which is making it hard for me to focus 🙁

kirbywarp
kirbywarp
11 years ago

@clairedammit:

Brz thinks people think that calling Adria a stalinist fuck is victim blaming because she received death threats. Which… er… is kinda silly. Who thinks that?

Brz
Brz
11 years ago

Shit, I tried to say that I have to do constructive things now (translate a boring text about some Arab country foreign policy in order to bring home the bacon).
I thought that the expression “dialogue of deaf” exists in English. In French, we say “dialogue de sourds” when people talk to each other and don’t understand each other and usually get angry about it.

hellkell
hellkell
11 years ago

Hellkell, I have some Tangueray and lots of limes. Do you have any tonic water over there? We can share.

I have tonic! Let’s do this.

Claire: did y’all get the storms last night?

Howard Bannister
11 years ago

@ClaireDammit: he thinks that by calling out those victim-blaming Adria Richards we’re silencing them, so that she’s getting away with GREAT EVIL because nobody can speak out against her now that she’s an Official Victim.

The reason this doesn’t make sense to you is because this doesn’t make sense.

kirbywarp
kirbywarp
11 years ago

Hey Falconer,

It’s been a long time. I’ve been good! Didn’t realize I missed ya’ll so much until I got back.

hellkell
hellkell
11 years ago

Oh, Brzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz is getting his faux French on now that he’s been called on it. If he were any more transparent, he’d be glass.

pujeemuhs
11 years ago

“What’s even more surreal is that Williams would make the bald claim that he had been “denied help” — and then put up a recording that clearly reveals that this claim is complete and utter bullshit.”

Because people believe what they want to believe despite whatever evidence you put in front of their faces.

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