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Reno calls a domestic violence hotline: The MRA Reality Distortion Field in action [UPDATED with transcript]

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Today, a fascinating – and infuriating – case study in how Men’s Rights Activists twist reality around in order to fit their peculiar ideology. Obviously, they do this all the time, but it’s hard to find a clearer example of the MRA Reality Distortion field in action than the video I’ve pasted in below from A Voice for Men.

The video features a recording of one of AVFM’s regular commenters calling a domestic violence hotline, pretending to be a man named “Reno” who has been abused by his wife. In reality, Reno is Ian Williams, a puckish Australian who has made himself AVFM’s go-to guy for prank calls; you can find several other prank calls from him on his AVFM contributor page.

Here’s what Williams, who also goes by the pseudonym Dr. F,  has to say about the call:

If you’re a man and you are a victim of violence from your partner you may face difficulties finding help. Don’t listen to me, here’s the guy himself who called. His name is Reno.

Reno calls a battered women’s shelter and is denied help.

He is denied help, even though he tells the person on the other end of the phone that he is worried his wife will return with a cricket bat.

That sounds pretty damning, and, in the comments, the regulars at AVFM responded with predictable outrage.

“No concern for a beaten man or a boy that could also be a victim and, only able to help(willing) women,” wrote Raven01. “It makes the hate filled ideology apparent to all.”

“[Go] feminism- the humanitarian justice movement brought to you by the modern KKK!” Perseus added. “Sieg Heil, cunts!”

Not one of them seemed to care that everything Williams says about the phone call is false. “Reno” was offered help many times. He was the one who refused it.

If you listen to the call, here’s what you’ll find:

Williams, pretending to be “Reno,” called a Domestic Violence counseling line, not a battered women’s shelter. He told the counselor he’d been attacked by his wife and that he needed a place to go. The counselor explained to him that he’d called a counseling line and that she personally couldn’t arrange for shelter, but that if he called the men’s help line, they could arrange for him and his 6-year-old son to get free hotel accommodations at a location unknown to his wife. The counselor offered several times to connect him directly to the men’s help line.

Williams also told the counselor that he was thinking of calling the police. She told him she could connect him directly to the police, and would be happy to explain his situation to them and to make sure he reached an officer who specializes in domestic violence.

Ignoring  all her offers to assist him in getting shelter and further help, Williams insisted that he wanted to be housed in a battered woman’s shelter instead. The counselor, naturally, was puzzled by this strange insistence on his part, and explained to him again that he could get free shelter at a local hotel for as long as he needed. She again offered to connect him directly to someone who could get him immediate help.

Having refused all of her offers of assistance, Reno abruptly ended the call — to the obvious distress of the counselor, who despite the patent weirdness of  his behavior on the call had been patiently trying her best to get “Reno” the help he claimed he needed. (I suspect she sensed that his story was phony, but tried to help anyway in case it was true.)

Listen to the call yourself. It’s utterly surreal. What’s even more surreal is that Williams would make the bald claim that he had been “denied help” — and then put up a recording that clearly reveals that this claim is complete and utter bullshit. And I can’t tell if he’s lying or delusional.

That’s always the question with MRAs, isn’t it?

EDITED TO ADD: A commenter here has prepared a rough transcript of the call. There are a few moments where it was impossible to figure out a word or two, but otherwise this seems to pretty accurately match my memory of the call, which I’ve listened to several times. Let me know if I need to make any corrections.

Recorded message:
Family Violence Counseling Line. Please note for training and quality improvement purposes only, your call may be monitored. If you do not want your call to be monitored, please let the counselor know. If you wish to listen to ? regarding our privacy policy if you are already speaking to a counselor press one now, otherwise hold on the line for next available counselor.

[Ringing sound]

Counselor: Hello, this is *redacted* speaking, how can I help you?

“Reno”: Oh, hello. I um, was speaking to someone a short while ago called Maria,

Counselor: Uh huh…

“Reno”: And, and my name is Reno. And, um…

Counselor: Uh huh…

“Reno”: I was explaining, I was explaining to her that my, my wife, uh, is violent towards me with a cricket bat and other things.

Counselor: Mmhmm…

“Reno”: And, uh, she gave me a phone number to call, and uh…

Counselor: Mmhmm…

“Reno”: I called them and um…

Counselor: A phone number for what?

“Reno”: Uh… Uh, it was to help, it was a, um… Pardon me, it was 1-800-015-188. It was a…

Counselor: I don’t know what that number is, so what is it for?

“Reno”: Uh, it’s a helpli-, it’s a possible, it’s a place where they might be able to tell me where I can get some shelter for the night. But there’s none of the… DV places ? are gonna help me, because I’m a man, you see.

Counselor: Have you called the men’s line? ‘Cause they’re the ones who specialize in, because in Australia unfortunately most of the, um… Services. Well not unfortunately, fortunately though, most of the services are for women, because 95% of domestic violence is perpetrated by men. So that’s why they don’t really have um… They don’t really have… So many refuges for wom-, for men. They do have places where men can go, but they’re normally um, like overnight men’s, um, places, like… Which state are you in?

“Reno”: Victoria.

Counselor: Victoria. I don’t know the ones in Victoria but there’s quite a few, for example, in Sydney um, that provide um, overnight accommodation but they don’t call them refuges as such because um… It’s the different situation only for women ’cause often they’re, well normally they’re fleeing with children. So um, normally the men’s ones aren’t, they’re not called refuges, they’re called like, a men’s hostel or an overnight, um, men’s overnight um, shelter, or they’ll call them different names but they don’t call them refuges. So, um, if you’re looking for men’s refuge that’s probably not in existence, but there are a lot of men’s shelters.

“Reno”: Will they take me and my boy?

Counselor: If you’ve got a child, um, they’ll probably prioritize you, I would say. Um, have you rung men’s line? Because they’re the ones who really have this type of information, um because they specialize in helping men. While general lines, like, we’re a counseling line, so we don’t actually have access to phone numbers for, um, directly for refuges. We can connect you to the refuge line. How old’s your, how old’s your son?

“Reno”: Six.

Counselor: How old?

“Reno”: He’s six.

Counselor: He’s six. And where is he right now?

“Reno”: He’s with me. My wife’s gonna be coming home in about three hours, and she’s gonna, she’s gonna beat me.

Counselor: And he, and your son’s not asleep now?

“Reno”: No, he’s with me now.

Counselor: Why isn’t he in bed at 8.40, 8.48 in the-… Sorry Reno, but why is he awake at this time of night?

“Reno”: Because we’re about to just go somewhere, anywhere, out of the house because we just… We’re terrifed. He, we’re ready to go, so. We, we’re ready to go.

Counselor: Reno, this is really concerning me. Is he listening to you as you’re speaking on the phone?

“Reno”: No.

Counselor: Where is he right now?

“Reno”: He’s got some headphones on. He’s watching…

Counselor: What’s he doing?

“Reno”: He’s watching television now, he can’t hear any talk. I made sure of that.

Counselor: Yeah, I’m really concerned that he’s um, awake at this time of night. Um, the other organization that could most likely help you find accommodation and probably would be your best option would be ? Community Services, because they deal especially with children and families in crisis, and so they would definitely keep you together, they would probably actually put you in, normally they pay for a hotel or motel. A men’s shelter wouldn’t be the appropriate place to go with a child, definitely not. So, um, ? they give you, they have a lot of motels and hotels that they deal with, and put they in those instead of accommodation until they can find you permanent accommodation.

“Reno”: Okay.

Counselor: Like, normally they’d pay for a flat or something instead, they wouldnt, they don’t continue to keep you in a, you know, holding pattern in a hotel. Sometimes they make you stay for, like, two weeks in a hotel.

“Reno”: Mm.

Counselor: That would be a good option for you, wouldn’t it?

“Reno”: Yeah. And they wouldn’t let my wife know that, where I’m living? Staying?

Counselor: No, they wouldn’t do that.

“Reno”: ‘Cause she’s really violent. Really violent.

Counselor: They definitely wouldn’t. Um, they definitely wouldn’t let your wife know where you’re staying. I can help you with the phone call. I can introduce you, explain the situation, and see what they can do for you, if you’d like.

“Reno”: Hmm… Possibly, tha-, thank you. I think I might, actually what I might do is call the police now and then see how it goes in there.

Counselor: But your best option is calling the police and then asking to speak to a domestic violence officer.

“Reno”: Okay.

Counselor: They’re the ones that are the most specialized in this, so they deal with this day in and day out, and that’s probably stationed… Are you in area, in an open area? Are you in Melbourne, or are you in a town, or…?

“Reno”: Uh, I’m in Melbourne.

Counselor: Well, if you’re in Melbourne, most Melbourne police stations will have a domestic violence officer, and they specialize in domestic violence, and um, what you can get is to get a detective to come over, or a domestic violence officer, and say that you’d like to um, that you have um, fear of, um, harm of your wife who’s been abusing you. And what they’ll do is, they might um, even try and get an AVO so that she has to move out of the house and you guys can stay in the house.

“Reno”: Mm.

Counselor: They’ll try probably to do that so that you and the child can stay there. Or um, if you move, they’ll um, it would be, that she can’t actually have legal contact with you.

“Reno”: Yeah… No, we have to actually get away from her, we can’t stay here. So there’s nowh-, there’s no um, women’s shelter I could stay in, we could stay in tonight?

Counselor: Well, women’s, women’s shelter’s don’t take men.

“Reno”: They don’t take men.

Counselor: Why don’t you ring men’s lines? They would be able to tell you where you can go. Why don’t you ring the men’s line? Do you want me to connect you through to the men’s line? They deal with men. Men and women’s shelters are two totally different issues. Why do you want to go [to] a women’s shelter?

“Reno”: I just need somewhere where I can just get away from her, somewhere whe-

Counselor: Yeah, but why wouldn’t you, why wouldn’t you wanna go? Why aren’t you accepting this offer that ? will pay for hotel accommodations for you and your son?

“Reno”: Oh, because I…

Counselor: Why do you…

“Reno: Because I need to get out now.

Counselor: Yeah, but they would organize it now, they’ll probably organize someone to come and get you now. People work 24/7.

“Reno”: Oh, okay. I didn’t know what. Okay.

Counselor: ? Services work 24/7, or do you want me to put you through to your local um, police station and explain it to the domestic violence officer so that I can introduce you and explain your situation and see how they can help you?

“Reno”: No, I’ll, I’ll give them a call myself. Okay, thanks.

Counselor: Are you sure?

“Reno”: Absolutely.

Counselor: I’m happy to do it, Reno. I’m very concerned about your son.

“Reno”: No, that, that’s okay. I, I’ll go now.

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Marie
Marie
11 years ago

God, brz both manages to be boring, and annoying.

Also, learn what harassment is. Try, like, googling or something.

Howard Bannister
11 years ago

Oooo, gendered slurs, how utterly edgy. What next? Something new and cutting that has never been done before… a knock-knock joke? A chicken crossing the road?

And your hatred for all things female is getting more obvious with every post, dude.

Brz
Brz
11 years ago

harassment = everything which makes women uncomfortable.

Do I get it right now?

karraflarra
karraflarra
11 years ago

@Marie
I registered at avfm (it will take many, many scrubbings to feel clean again). Sorry if that was unclear – I am home with flu and ear infection and am not in my most intelligent mood.

Howard Bannister
11 years ago

Me saying “cry harder” was a wink but you probably know it and you’re just being dishonest and

No, you’re the one being dishonest. “Cry harder” to somebody who is complaining about nothing is way different from “cry harder” at somebody you’re harassing.

karraflarra
karraflarra
11 years ago

@Brz
God, that deliberate obstuseness. Doesn’t it ever get old?

augochlorella
augochlorella
11 years ago

Brz, I’m curious. How do you think society should shelter men who’ve been abused? Should they be allowed in women’s shelters? If a man is escaping abuse from a woman, should the shelter take precautions to prevent his abuser from finding him?

kirbywarp
kirbywarp
11 years ago

Wow… what have I missed? What’s your deal, Brz? You went from complete ignorance to smug to abuse in as many comments.

drst
drst
11 years ago

I personally would have no problem with a minority group, having set up a shelter particular for those abused due to their membership in said minority group, only letting in people of that group, and not allowing in members of the abusive group.

Given that when minority groups attempt to set up safe spaces on the internet to talk about issues relevant to that group they inevitably have to deal with privileged assholes demanding to know why they’re being excluded/why aren’t you focusing on other problems/but not all of us are like that/this is reverse discrimination bullshit… yeah.

And to clarify for anyone lurking: men are not permitted into women’s shelters because the vast majority of those women have just experienced abuse at the hands of a man. The goal of the shelter is a safe space. There’s no telling what kinds of language or even body language coming from a man could trigger a woman in that situation. This is common sense, not misandry. Not to mention the risk of women attempting to leave an abusive relationship being stalked. The most dangerous time for a woman leaving an abusive relationship is after they’ve left.

And for the record, I like most feminists would cheer like hell if MRAs actually tried to create some shelters to help men deal with abuse and leaving abusive relationships. I’m all for shelters for men where women are not allowed, just as I’m for safe space shelters for LGBTQ people. Of course, MRAs only care about pain inflicted on men as a talking point to justify their misogyny. Not one of them has ever done anything practical to help other men, not that I’ve seen.

hellkell
hellkell
11 years ago

You don’t have the right to force me to see me kissing your ass in my head, that’s harassment. Don’t cross my boundaries bitch.

Wow. That was not French at all. Bitch.

LOL at you, dude. LOfuckingL.

Marie
Marie
11 years ago

@karraflarra

Well, good luck with the avfm then 😉 And I hope you feel better from the flu + ear infection soon too.

@brz

harassment = everything which makes women uncomfortable.

Do I get it right now?

nope, but you can keep trying. Should take you a while though. You tend to be pretty clueless.

Mine Fujiko
Mine Fujiko
11 years ago

I like* this Brz fellow. He comes into a safe space on the internet and then harasses and upsets people in the community. The blithe unawareness is hard enough in the real world. I would love for him to understand that a “wink” or “nudge” does not come across as funny or cute from a racist and sexist fool.

That’s why I like the posters here. They do not tolerate this in their space. I wish internet websites and communities in Real Life did that.

*RE: I do not like

Howard Bannister
11 years ago

(note: not actually a Safe Space. See blog header. But we do our best not to tolerate any more than necessary)

Mine Fujiko
Mine Fujiko
11 years ago

@Howard Bannister

Right-O. I’m just a little over-excited :).

Brz
Brz
11 years ago

This is a “safe place” here? A kind of virtual women shelter to protect women from virtual abuse?

That’s true : I’m clueless. I don’t understand you. I try to learn you language, your words, your way of thinking, but I’m still unable to understand what ideas you have in your heads.

Marie
Marie
11 years ago

No brz, this is not a virtual abuse shelter

you can keep guessing though.

kirbywarp
kirbywarp
11 years ago

@Brz:

If you were really trying to understand our language, you’d probably have read this already. Then you’d know that your child-eating analogy is really… really misinformed. As it is, it looks like you’re mirroring, not understanding.

Nobinayamu
Nobinayamu
11 years ago

Brz, I’m curious. How do you think society should shelter men who’ve been abused? Should they be allowed in women’s shelters? If a man is escaping abuse from a woman, should the shelter take precautions to prevent his abuser from finding him?

You will never get an answer. Because Brz, asshole that he is, could give two shits about helping men who are victims of domestic violence.

TomBcat
TomBcat
11 years ago

And for the record, I like most feminists would cheer like hell if MRAs actually tried to create some shelters to help men deal with abuse and leaving abusive relationships.

I don’t know, I imagine if MRAs were going to run men’s shelters they would mostly do so to spread their twisted views, and I wouldn’t want that to happen to an abuse survivor who is just starting to get out.
But for that to happen they would have to transform into actual human rights activists anyway..

Brz
Brz
11 years ago

Like : were the people who said that we can’t criticize Adria Richards for having been a stalinist fuck because, as she received anonymous death and rapes threats on the internet criticize what she did is victim-blaming, like telling a woman who has been raped that she was dressed as a slut at the moment, serious?
I’m unable to think that people can seriously put on the same plain a rape and receive rape threats after having done something which looks like bullying.

Becca
Becca
11 years ago

@Marie
I didn’t say that lying was silencing. I pointed out that every time the case of domestic violence/rape etc regarding men is brought up, the response is usually a mixture of ‘what about teh menz?’/’MRA!’/’dudebro!’. Is that somehow NOT silencing?

hellkell
hellkell
11 years ago

Between Brz and Becca, there’s so much incoherent fail, I don’t know whether to take a nap or have gin for lunch.

Nobinayamu
Nobinayamu
11 years ago

Between Brz and Becca, there’s so much incoherent fail, I don’t know whether to take a nap or have gin for lunch. Why choose?

Howard Bannister
11 years ago

What the hell is a Stalinist fuck? Is that where you fuck the means of production?

Brz
Brz
11 years ago

Shit, that’s the moment to do constructive things for me. I hope you all will be free from every kind of virtual abuse and that you’ll defeat every Schrödinger’s virtual abuser before he crosses any of your boundaries.

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