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Reno calls a domestic violence hotline: The MRA Reality Distortion Field in action [UPDATED with transcript]

phoneman

Today, a fascinating – and infuriating – case study in how Men’s Rights Activists twist reality around in order to fit their peculiar ideology. Obviously, they do this all the time, but it’s hard to find a clearer example of the MRA Reality Distortion field in action than the video I’ve pasted in below from A Voice for Men.

The video features a recording of one of AVFM’s regular commenters calling a domestic violence hotline, pretending to be a man named “Reno” who has been abused by his wife. In reality, Reno is Ian Williams, a puckish Australian who has made himself AVFM’s go-to guy for prank calls; you can find several other prank calls from him on his AVFM contributor page.

Here’s what Williams, who also goes by the pseudonym Dr. F,  has to say about the call:

If you’re a man and you are a victim of violence from your partner you may face difficulties finding help. Don’t listen to me, here’s the guy himself who called. His name is Reno.

Reno calls a battered women’s shelter and is denied help.

He is denied help, even though he tells the person on the other end of the phone that he is worried his wife will return with a cricket bat.

That sounds pretty damning, and, in the comments, the regulars at AVFM responded with predictable outrage.

“No concern for a beaten man or a boy that could also be a victim and, only able to help(willing) women,” wrote Raven01. “It makes the hate filled ideology apparent to all.”

“[Go] feminism- the humanitarian justice movement brought to you by the modern KKK!” Perseus added. “Sieg Heil, cunts!”

Not one of them seemed to care that everything Williams says about the phone call is false. “Reno” was offered help many times. He was the one who refused it.

If you listen to the call, here’s what you’ll find:

Williams, pretending to be “Reno,” called a Domestic Violence counseling line, not a battered women’s shelter. He told the counselor he’d been attacked by his wife and that he needed a place to go. The counselor explained to him that he’d called a counseling line and that she personally couldn’t arrange for shelter, but that if he called the men’s help line, they could arrange for him and his 6-year-old son to get free hotel accommodations at a location unknown to his wife. The counselor offered several times to connect him directly to the men’s help line.

Williams also told the counselor that he was thinking of calling the police. She told him she could connect him directly to the police, and would be happy to explain his situation to them and to make sure he reached an officer who specializes in domestic violence.

Ignoring  all her offers to assist him in getting shelter and further help, Williams insisted that he wanted to be housed in a battered woman’s shelter instead. The counselor, naturally, was puzzled by this strange insistence on his part, and explained to him again that he could get free shelter at a local hotel for as long as he needed. She again offered to connect him directly to someone who could get him immediate help.

Having refused all of her offers of assistance, Reno abruptly ended the call — to the obvious distress of the counselor, who despite the patent weirdness of  his behavior on the call had been patiently trying her best to get “Reno” the help he claimed he needed. (I suspect she sensed that his story was phony, but tried to help anyway in case it was true.)

Listen to the call yourself. It’s utterly surreal. What’s even more surreal is that Williams would make the bald claim that he had been “denied help” — and then put up a recording that clearly reveals that this claim is complete and utter bullshit. And I can’t tell if he’s lying or delusional.

That’s always the question with MRAs, isn’t it?

EDITED TO ADD: A commenter here has prepared a rough transcript of the call. There are a few moments where it was impossible to figure out a word or two, but otherwise this seems to pretty accurately match my memory of the call, which I’ve listened to several times. Let me know if I need to make any corrections.

Recorded message:
Family Violence Counseling Line. Please note for training and quality improvement purposes only, your call may be monitored. If you do not want your call to be monitored, please let the counselor know. If you wish to listen to ? regarding our privacy policy if you are already speaking to a counselor press one now, otherwise hold on the line for next available counselor.

[Ringing sound]

Counselor: Hello, this is *redacted* speaking, how can I help you?

“Reno”: Oh, hello. I um, was speaking to someone a short while ago called Maria,

Counselor: Uh huh…

“Reno”: And, and my name is Reno. And, um…

Counselor: Uh huh…

“Reno”: I was explaining, I was explaining to her that my, my wife, uh, is violent towards me with a cricket bat and other things.

Counselor: Mmhmm…

“Reno”: And, uh, she gave me a phone number to call, and uh…

Counselor: Mmhmm…

“Reno”: I called them and um…

Counselor: A phone number for what?

“Reno”: Uh… Uh, it was to help, it was a, um… Pardon me, it was 1-800-015-188. It was a…

Counselor: I don’t know what that number is, so what is it for?

“Reno”: Uh, it’s a helpli-, it’s a possible, it’s a place where they might be able to tell me where I can get some shelter for the night. But there’s none of the… DV places ? are gonna help me, because I’m a man, you see.

Counselor: Have you called the men’s line? ‘Cause they’re the ones who specialize in, because in Australia unfortunately most of the, um… Services. Well not unfortunately, fortunately though, most of the services are for women, because 95% of domestic violence is perpetrated by men. So that’s why they don’t really have um… They don’t really have… So many refuges for wom-, for men. They do have places where men can go, but they’re normally um, like overnight men’s, um, places, like… Which state are you in?

“Reno”: Victoria.

Counselor: Victoria. I don’t know the ones in Victoria but there’s quite a few, for example, in Sydney um, that provide um, overnight accommodation but they don’t call them refuges as such because um… It’s the different situation only for women ’cause often they’re, well normally they’re fleeing with children. So um, normally the men’s ones aren’t, they’re not called refuges, they’re called like, a men’s hostel or an overnight, um, men’s overnight um, shelter, or they’ll call them different names but they don’t call them refuges. So, um, if you’re looking for men’s refuge that’s probably not in existence, but there are a lot of men’s shelters.

“Reno”: Will they take me and my boy?

Counselor: If you’ve got a child, um, they’ll probably prioritize you, I would say. Um, have you rung men’s line? Because they’re the ones who really have this type of information, um because they specialize in helping men. While general lines, like, we’re a counseling line, so we don’t actually have access to phone numbers for, um, directly for refuges. We can connect you to the refuge line. How old’s your, how old’s your son?

“Reno”: Six.

Counselor: How old?

“Reno”: He’s six.

Counselor: He’s six. And where is he right now?

“Reno”: He’s with me. My wife’s gonna be coming home in about three hours, and she’s gonna, she’s gonna beat me.

Counselor: And he, and your son’s not asleep now?

“Reno”: No, he’s with me now.

Counselor: Why isn’t he in bed at 8.40, 8.48 in the-… Sorry Reno, but why is he awake at this time of night?

“Reno”: Because we’re about to just go somewhere, anywhere, out of the house because we just… We’re terrifed. He, we’re ready to go, so. We, we’re ready to go.

Counselor: Reno, this is really concerning me. Is he listening to you as you’re speaking on the phone?

“Reno”: No.

Counselor: Where is he right now?

“Reno”: He’s got some headphones on. He’s watching…

Counselor: What’s he doing?

“Reno”: He’s watching television now, he can’t hear any talk. I made sure of that.

Counselor: Yeah, I’m really concerned that he’s um, awake at this time of night. Um, the other organization that could most likely help you find accommodation and probably would be your best option would be ? Community Services, because they deal especially with children and families in crisis, and so they would definitely keep you together, they would probably actually put you in, normally they pay for a hotel or motel. A men’s shelter wouldn’t be the appropriate place to go with a child, definitely not. So, um, ? they give you, they have a lot of motels and hotels that they deal with, and put they in those instead of accommodation until they can find you permanent accommodation.

“Reno”: Okay.

Counselor: Like, normally they’d pay for a flat or something instead, they wouldnt, they don’t continue to keep you in a, you know, holding pattern in a hotel. Sometimes they make you stay for, like, two weeks in a hotel.

“Reno”: Mm.

Counselor: That would be a good option for you, wouldn’t it?

“Reno”: Yeah. And they wouldn’t let my wife know that, where I’m living? Staying?

Counselor: No, they wouldn’t do that.

“Reno”: ‘Cause she’s really violent. Really violent.

Counselor: They definitely wouldn’t. Um, they definitely wouldn’t let your wife know where you’re staying. I can help you with the phone call. I can introduce you, explain the situation, and see what they can do for you, if you’d like.

“Reno”: Hmm… Possibly, tha-, thank you. I think I might, actually what I might do is call the police now and then see how it goes in there.

Counselor: But your best option is calling the police and then asking to speak to a domestic violence officer.

“Reno”: Okay.

Counselor: They’re the ones that are the most specialized in this, so they deal with this day in and day out, and that’s probably stationed… Are you in area, in an open area? Are you in Melbourne, or are you in a town, or…?

“Reno”: Uh, I’m in Melbourne.

Counselor: Well, if you’re in Melbourne, most Melbourne police stations will have a domestic violence officer, and they specialize in domestic violence, and um, what you can get is to get a detective to come over, or a domestic violence officer, and say that you’d like to um, that you have um, fear of, um, harm of your wife who’s been abusing you. And what they’ll do is, they might um, even try and get an AVO so that she has to move out of the house and you guys can stay in the house.

“Reno”: Mm.

Counselor: They’ll try probably to do that so that you and the child can stay there. Or um, if you move, they’ll um, it would be, that she can’t actually have legal contact with you.

“Reno”: Yeah… No, we have to actually get away from her, we can’t stay here. So there’s nowh-, there’s no um, women’s shelter I could stay in, we could stay in tonight?

Counselor: Well, women’s, women’s shelter’s don’t take men.

“Reno”: They don’t take men.

Counselor: Why don’t you ring men’s lines? They would be able to tell you where you can go. Why don’t you ring the men’s line? Do you want me to connect you through to the men’s line? They deal with men. Men and women’s shelters are two totally different issues. Why do you want to go [to] a women’s shelter?

“Reno”: I just need somewhere where I can just get away from her, somewhere whe-

Counselor: Yeah, but why wouldn’t you, why wouldn’t you wanna go? Why aren’t you accepting this offer that ? will pay for hotel accommodations for you and your son?

“Reno”: Oh, because I…

Counselor: Why do you…

“Reno: Because I need to get out now.

Counselor: Yeah, but they would organize it now, they’ll probably organize someone to come and get you now. People work 24/7.

“Reno”: Oh, okay. I didn’t know what. Okay.

Counselor: ? Services work 24/7, or do you want me to put you through to your local um, police station and explain it to the domestic violence officer so that I can introduce you and explain your situation and see how they can help you?

“Reno”: No, I’ll, I’ll give them a call myself. Okay, thanks.

Counselor: Are you sure?

“Reno”: Absolutely.

Counselor: I’m happy to do it, Reno. I’m very concerned about your son.

“Reno”: No, that, that’s okay. I, I’ll go now.

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Historophilia
Historophilia
11 years ago

On a cheerier note, we are finally getting some sun here in France and I am in the middle of making hot cross buns.

We shall see how they turn out, I’ve never made them before.

pecunium
11 years ago

On the cheerier note here, a local bakery/coffee shop closed. It has been replaced with a new bakery coffee shop. I am going to essay their pastries on my way home from walking my partner to the train for work.

BigMomma
BigMomma
11 years ago

@historophilia…I tried to make hot cross buns and I was very average. If you succeed, let me know. I have hot hands which I think means I am shit at pastry (true so far) but should be OK at bread (mixed results so far). I think the yeast I used wasn’t good.

I haz a sad, Iain Banks just reveled he has terminal cancer.

BigMomma
BigMomma
11 years ago

*revealed* dammit

Historophilia
Historophilia
11 years ago

I’ll let you know how they turn out BigMomma. The dough is currently being left to rise for the second time after the fruit and spices have been added.

BigMomma
BigMomma
11 years ago

thanks historophilia. I am off to bed (almost 1am in Oz) but will check back.

Historophilia
Historophilia
11 years ago

MY KITCHEN IS FULL OF BEES.

Like seriously, and every window in the place is open and they still can’t find their way out.

G’night BigMomma!

Falconer
11 years ago

On the cheerier note, our local Starbucks doesn’t look like it’s doing so well. But I have no taste for coffee, anyway.

On the sad note, I’m sorry Iain M. Banks has cancer, even though I haven’t read any of his books. They sound like they contain mirth, so I ought to check them out.

On a hilarious note, Ray Comfort has no idea how words work. If you don’t want to click on that link, Comfort said he thought the liberals had coined “bibilophile” by mashing up “Bible” and “pedophile.”

Hershele Ostropoler
11 years ago

>Freemage @ 4/2 14:26

I work for a company that gets a lot of clothing samples. We tried to arrange a donation to a women’s shelter, but it was actually made too difficult for the company to manage because we only had men available to take donations out, and they couldn’t let us come except during certain narrow windows of time with lots of pre-warning, and we didn’t have that flexibility.

Couldn’t they have sent a staffer/volunteer to the company or to a third location to do the pickup? Seems safer, though I realize the shelter staff doesn’t have unlimited time either.

MRAs may choose to hear “all men are abusers” because it gives them a nice target (and it’s my understanding that “all men are abusers” has never been a tenet of feminism; at worst/most, there have been people saying “the system makes all men abusers even if they don’t mean to be, or even want to be,” which has been varying levels of defensible at various times), but from the shelter’s point of view, some men are abusers, and there’s no way of knowing which ones.

Though if you’re the sort of MRA who denies that abuse even exists, I suppose even that’s a target.

>Now then, I’m curious (morbidly) as to what Roscoe thinks the counselor ought to have done, given that housing the notional male victim in the women’s shelter was absolutely not an option (if you don’t agree with that part I welcome any counterargument that acknowledges that the women in the shelter have been abused, that there is no way of knowing if a given man is not an abuser even if he says he is a victim, and that anyone of any gender in any domestic violence shelter — or out of one — is entitled to be safe).

>Cassandra @ 4/2 20:43

They think that since liking someone doesn’t always mean that a woman will have sex with him, liking a man must be completely irrelevant to how attracted to him women will be. It’s just a really childish way of looking at things.

It’s possible to be attracted to someone — in the sense of “fascinated by” or in the sense of pantsfeelings or both or each — without liking them. That just means they have high CHR. But if you never like them there’s not going to be a there there.

>Is it possible that Zero is understanding (or claiming to understand) our reiterating that Reno is not an abuse survivor as “he was abused and called for help and didn’t get the help and MBZers are denying that he was even abused”? Even though Reno acknowledged up front that the whole thing was a sting, and he was not actually abused?

Falconer
11 years ago

@Historophilia: BEES!

My god.

Historophilia
Historophilia
11 years ago

Falconer, that gif is best.

We’re not quite at that stage yet but one of them appears to be trying to make a home in a beam.

Fibinachi
Fibinachi
11 years ago

Thank you, Falconer. You made me giggle.
I love that bit with Batman – because (as famed comic reviewer Linkara nicely said), I have no way of figuring out the delivery of the line. Bees. My god.
So now I just use it as a random catchphrase of gibberish to say when things are especially weird.

I guess that just leaves me with Nicolas Cages. http://www.youtube.com/watch?v=-1GadTfGFvU

@Thread:
I don’t actually mind the fake call. I think its a legitimate attempt at figuring out whether or whether not a service works – like the occasional attempt by volunteers to get signed up for psychiatrist services without actually needing them but just citing generic symptoms. (To me) It helps see whether or whether not the infrastructure works.

Of course the take away from that should always be: “Okay, this happened, so it appears that this is working fine” or “Ah, okay, that happened, so we should investigate”. I’m not entirely sure(read=I can’t) I can find the same commendable dedication to improvement in the curious inability to understand that no one was being denied help. At best, I guess, he was being denied usage of services right this instant… but if you call a counselling service, that’s what they do. They give you numbers and places to go. Talk to you. Hell, at best, the guy was being offered services as exactly appropriate. So this is in fact a great example of reality distortion in perfect action.

Bees. My god.

@Rape:

Whether or whether not someone is conscious does not remove the stigma of the action. It’s a twisted attempt at negating negatives by going “Well, since you’re not experiencing it, you wouldn’t know, and what you don’t know can’t hurt you!”.
Counter:
So when I wake up, and look you in the eyes, and ask “Hey, I passed out last night, what happened?” what will you respond?
When I realize I live in a world where the only reason the people around me are not raping me is because I haven’t closed my eyes at the time, and the moment I do, they will, how are you going to avoid me going bark paranoid and stabbing you with a fork?

It’s the same trick with the old “If you were able to sleep with X, and no one knew, and it would have no consequences for you or them, would you do it?” where the assumption is you’re supposed to say “Yes, sure, no one will ever know”. But that’s just as false. You still know. You still choose to do it. And what’s worse, you choose to do it specifically because the lack of consequences. So we can infer that the only reason you’re not raping someone right this instant is because other people would look at you weirdly.

Falconer
11 years ago

Same for bicycles in LA traffic.

I don’t have qualms riding bicycles in quiet Southern traffic, but the thought of riding in LA traffic makes me weak at the knees.

I would never make a good bike messenger.

Becca
Becca
11 years ago

I’m glad she offered him some help, and I think it’s deliberate twisting of facts to claim he was offered no help.
I think the woman was…..unwise in her choice of words, when she said it was ‘lucky’ that most of the domestic violence help was geared towards women. For all she knew, he was a genuine victim: is it really necessary to tell a victim that it’s a good thing that there isn’t a lot of help available for them? Very tactless.
Additionally, the derailing of the conversation: why is your son awake, why is he not asleep. That was entirely pointless, and rude to imply that the most important thing in a convo about domestic violence is whether the child is awake, especially when he repeatedly stated it was for a good reason i.e to prepare for leaving the house. No parent needs their parenting skills criticized over such a trivial matter when there is a much more important issue going on.
While by going undercover he was technically wasting the womans time, lots of people go undercover to check the quality of services. When I worked in a supermarket, we had ‘undercover’ fake shoppers who checked our customer service skills. When there was an investigation into the medical services in my town, a woman went undercover there.
It’s not necessarily a bad thing to go undercover, even though I think this guy is exaggerating about not being given help. Also, the help available for male victims of domestic violence does need to be looked into without accusations of derailing or attempts at silencing: the feminist movement is obviously preoccupied w/ female victims, so it’s fair enough that other people recognize the need to help male victims,

Falconer
11 years ago

We’re not quite at that stage yet but one of them appears to be trying to make a home in a beam.

We had solitary or carpenter bees at a place we rented a couple years ago. They were carving out places to lay their eggs in the wooden steps to the back porch. They left these really cute piles of sawdust underneath their holes, but probably they were weakening the steps. :/

Marie
Marie
11 years ago

@weeboy

And I’m feeling really depressed as well. I can’t get a job and I’m miserable. I need a cat. I want to find out how to adopt a ragdoll.

Internet hugs for you, too, then, if you want them.

As long as I’m safely unconsious and therefore shielded from the costs of an assault, why shouldn’t the rest of the world (or more specifically my attackers) be allowed to reap the benefits?

Like… so his logic is someone is not unconscious so it’s okay for others to “reap the benefits” or them being unconscious by raping them. It is just too… GAAAAAH for words.

WTF. God, there are not enough legos for him to step on.

@bahumbugi

I’ve been a daily lurker for many months, to the point where my partner is wondering why a manboobz page is always open on my phone or tablet…and I only now figured out how to make a fully anonymous gravatar to be able to contribute. I’m not tech savvy.

Hello, and welcome to manboobz! 😀

And those are cute animals you linked to, albeit in a rather strange way XD

@argenti aertheri

Totally spent an hour explaining my series of assaults, suicide attempts, assorted other symptoms because I’m not crazy, yep! At least I was making tea so I could make whiskey tea >.<

Blah. All the internet hugs, if you want them. You’re dad sounds like a huge jerk.

@mklein

but because the emphasis on researching causes, prevention, and potential “cures” (personally I think a cure is impossible, but that’s another issue) takes away from funding for services that autistic people need in the here and now. Even people on the spectrum who would eventually like a cure would be much better served by greater access to social services and accommodations than by research on how to (maybe) prevent more autistic people from being born.

O_O Idk how to articulate this, it just seems super skeevy, I mean, if some people want a cure and there is one, yay, but preventing people from being born is all….bwuh. Gah idk. It just really rubs me the wrong way.

@Mine Fujiko

Welcome! And your post is all fine, do not worry 🙂

cloudiah
11 years ago

I was going to post my recipe for scalloped potatoes, but now that I know zzzzzzzzzzzzero is screen capping us I can’t risk it. If the ability to make delicious potatoes fell into the hands of the MRM, the WORLD WOULD BE DOOMED. BEES! MY GOD!

Marie
Marie
11 years ago

Curses! The MRM has foiled our recipe sharing for the last time!!!!!!!eleven!!!!!

(yeah, I know, I haven’t shared any yet, but recipes!)

Bagelsan
Bagelsan
11 years ago

For anyone who doesn’t know: Aaliyah and mxe354 (the one with the B&W Botan avatar) are the same person.

OOH! *had somehow forgotten* Hello again, nice to see you! Pretty name! 🙂

Falconer
11 years ago

@WeeBoy: How’d I miss that you were down? Hugs!

Ugh
Ugh
11 years ago

@becca

For all she knew, he was a genuine victim: is it really necessary to tell a victim that it’s a good thing that there isn’t a lot of help available for them?

You know that telling male victims that there is NO help is a fundamental tenet of the MRM, right?

the feminist movement is obviously preoccupied w/ female victims,it’s fair enough that other people recognize the need to help male victims,

That is not what is happening here. MRAs are deliberately harming male victims by telling them that there is no help. Most people who actually are recognizing the need to help male victims are feminists.

Bagelsan
Bagelsan
11 years ago

the feminist movement is obviously preoccupied w/ female victims

Ridiculous on the surface, or patently ridiculous on the surface? And no, pointing out that someone is lying is not “silencing” them. 9_9

Marie
Marie
11 years ago

Somehow I missed the part where becca said it was silencing them o_o (went back and saw it, but bloop.)

karraflarra
karraflarra
11 years ago

I had to register just to leave a comment, because I was so flabbergasted to read both the description of the phone call and the comments on the post. (I felt I needed to be A Voice For Reason, if you will.) We’ll see how trashed I get.

Marie
Marie
11 years ago

@karraflarra

You registered on afvm? or here? (sorry if you’ve posted here before and my brain’s just drawing a blank).

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